WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
This role sits within the central Proposals team and supports global RFPs, solution design, and strategic sales enablement for procurement intelligence and analytics offerings. The ideal candidate enjoys structured thinking, cross-team collaboration, and crafting clear, compelling client-ready sales collateral and proposals.Key Responsibilities:• Support end-to-end proposal/RFP/RFI response development across multiple opportunities.• Understand client requirements and help shape solution narratives, calculate effort estimates, commercials, articulate value propositions and create end-to-end proposal.• Collaborate with SMEs, sales teams, and delivery leads to gather inputs.• Draft and refine proposal content, case studies, capability summaries, and client presentations.• Develop structured solution documents, pricing support sheets, and compliance responses.• Conduct background research on clients, competitors, and market trends.• Maintain content libraries, templates, and best-practice frameworks.• Ensure high-quality, on-time proposal submissions under tight deadlines.3. Preferred Skills & Experience• Minimum 3–5 years of experience in proposals, client account management, or business research, preferably in procurement intelligence.• Strong verbal and written communication to front-end conversations with clients, sales folks, collate inputs from VP+ internal stakeholders• Strong storytelling and ability to craft client problems into clear, structured solutions.• Good understanding of the sales cycle, RFP processes, and stakeholder coordination.• Proficiency in PowerPoint and Excel; ability to create client-ready materials.• Exposure to procurement research, market research, or consulting would be preferred.• Analytical thinking and comfort working with unstructured client problem statements.• Ability to work independently under pressure and manage multiple concurrent deadlines.
• Minimum 3–5 years of experience in proposals, client account management, or business research, preferably in procurement intelligence.
WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
