Job Description

We’re looking for a Trustee Oversight Manager at AJ Bell to ensure the effective operation of our Trustee Oversight function, reporting to the Senior Oversight Manager.

In the role, you’ll ensure that robust systems, controls and governance are in place to manage associated risks, meet regulatory requirements and support AJ Bell’s long-term strategic objectives.

What you’ll be doing:

• Provide first line oversight of operational activities performed on behalf of the SIPP Trustee, ensuring appropriate controls and governance are in place to manage risk and ensure regulatory compliance.
• Collaborate with internal stakeholders to assess and monitor key processes related to SIPP administration (e.g., benefits processing, contributions, transfers).
• Ensure SIPP Trustee risks are identified, assessed, and accurately recorded.
• Maintain effective management information (MI).
• Conduct root cause analysis of exceptions and trends to inform risk management and drive continuous improvement.
• Track and monitor open actions, ensuring timely updates and appropriate closure.
• Monitor market developments and regulatory change, providing analysis and recommendations as appropriate.
• Contribute to change initiatives and process improvements, supporting the continuous enhancement of oversight activities in line with regulatory expectations, internal risk appetite, and business needs
• Lead and develop the team, fostering a culture of accountability, collaboration, and continuous improvement.
• Effectively manage resources to ensure the timely, accurate, and cost-effective completion of all oversight activities.

What you’ll bring:

• Proven experience of leading and developing teams, within a financial services environment
• A proactive, confident communicator at all levels
• CISI Investment Operations Certificate (IOC)
• Excellent organisational skills and attention to detail
• Timely and appropriate escalation
• Problem solving and decision making
• Planning, organisation, and time management

About Us

AJ Bell is one of the UK’s fastest-growing investment platforms, supporting over 644,000 customers to manage more than £103 billion in assets. From financial advisers to first-time investors, our award-winning solutions make it easier for people to take control of their financial future.

Listed on the London Stock Exchange and part of the FTSE 250, we’re headquartered in Manchester with offices in London and Bristol, and have a team of over 1,500 people. We’ve been recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years and a Great Place to Work® in 2025 and 2026.

What we offer

• Competitive salary and discretionary bonus
• 27 days’ holiday, increasing to 31 with length of service, plus buy/sell scheme
• 8% Pension with matched contributions
• Share schemes including free shares and BAYE
• Health Cash Plan and discounted private healthcare
• Free onsite gym
• Enhanced family leave and sick pay
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events, including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code and friendly, supportive team environment

Our ways of working

We offer hybrid working with a minimum of 50% of your working time per month spent in the office. New starters spend an initial period full-time in the office to help you settle in and build relationships.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.