TowneBank

Trust Advisor

TowneBank  •  $105k - $135k/yr  •  Norfolk, VA (Onsite)  •  3 hours ago
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Job Description

Primary Purpose:

The Trust Advisor (“TA”) is a highly experienced, well-rounded fiduciary professional who partners with other Wealth Management and Bank teammates to deliver high-level advice and service to individuals, families, and institutions. They are responsible for fiduciary administration and planning, relationship management, and service to and growth of a High-Net-Worth book of relationships.

The good-faith compensation range for this role is expected to be $105,000 to $135,000 based on the role, market, internal equity, and candidate qualifications. This role will also be eligible for the Trust Sales Incentive Plan.

Essential Responsibilities:

  • Administers a book of fiduciary and investment accounts per the terms of governing instruments, including trusts, estates, court appointments, IRAs, investment management and custody accounts, and conducts comprehensive reviews of account activity and administration.
  • Partners with the Private Wealth Advisor, Portfolio Manager and other bank teammates to communicate the Firm’s fiduciary philosophy and platform and provide fiduciary advice and solutions tailored to meet client and prospect goals and objectives. Provides fiduciary and financial planning guidance in the areas of estate planning, wealth transfer, estate administration, and charitable, philanthropic, and risk solutions.
  • Meet with clients to manage relationships, provide advice and planning, identify issues and new business opportunities; respond to client requests for information, advice and service; conduct proactive client outreach; create and deliver fiduciary content for prospect and client presentations, prospecting events, and thought leadership articles.
  • Partners with client teams as the fiduciary expert to grow the business by deepening existing relationships and through new client acquisition.
  • Responsible for adhering to client-focused compliance policies and procedures, including all annual administrative reviews, advising on and updating client objectives and maintaining updated wealth planning and client information for fiduciary relationships. Identify at risk clients, proactively resolve issues, and meet with at-risk clients as needed to enhance relationship retention.
  • Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.

Minimum Required Skills & Competencies:

  • Broad-based technical knowledge and understanding of estate, trust, and fiduciary administration, wealth and estate planning strategies and affluent and high net worth client relationship management.
  • Ability to review estate, trust and other legal documents to execute client goals, administer fiduciary accounts, and ensure bank compliance with document terms and relevant laws and regulations.
  • Intermediate level knowledge of MS Office with the ability to learn other job specific software applications.
  • Excellent business development skills - strength in identifying long-term methods to increase value through the development of relationships, markets, and customers.
  • Strong analytical skills with high attention to detail and accuracy, and an ability to work effectively in a team-based work environment.
  • Strong written and oral communication skills and ability to distill and convey information in a compelling manner.
  • Skill in adopting technological advancements and facilitating into current and future responsibilities
  • Ability to readily modify, respond to, and integrate change with minimal personal resistance.
  • Ability to keep abreast of legal and regulatory changes.
  • Ability to have a positive impact on others, to persuade or convince them to gain their support
  • Ability to anticipate, monitor, and meet the needs of clients (internal and external), following through on questions, requests, complaints and respond in an appropriate manner.
  • Possesses the drive to work towards a standard of excellence.

Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
TowneBank

About TowneBank

Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences.

Today, the bank operates over 50 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices RW Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations.

NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org

Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.

EOE/M/F/Disability/Vet

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Virginia
Year Founded
1999
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