Job Description

Your Impact:

Interacting with our team of Truehold Associate is the first experience a new customer has with Truehold. We aim to ensure every potential customer you touch has an honest, human, and helpful experience with our growing startup.

About Truehold:

Truehold is transforming home equity access and helping thousands of Americans make their wealth work for them. By combining a home sale with a standard lease, we create flexible solutions that allow homeowners to cash out their equity without the stress of moving or paying back overwhelming loans. Truehold customers sell their homes and then stay as a renter.

We are growing quickly, operating in over 20+ cities and expanding into new markets to meet increasing demand. With 2,000+ transactions completed, Truehold’s team of real estate experts and creatives is scaling to provide exceptional service to homeowners across the country. As we grow, we remain committed to setting new standards through a thoughtful, forward-thinking offering that delivers value every step of the way.

Behind every home sale transaction is a person making an important life decision. That’s why Truehold delivers on its promises with clear communication, and unwavering support. Joining us means being part of a mission-driven team that empowers homeowners to achieve their financial goals.

Responsibilities:

• Making 100-150 dials (phone calls) per day
• Discovering each individual seller’s motivation and educating them on how Truehold can meet their needs
• Managing and scoring a large lead volume in Salesforce CRM
• Meeting or exceeding expected benchmarks, including daily and monthly goals and metrics
• Partnering with teams across the business, including Marketing and Real Estate

Qualifications:

• Ability to work a schedule of Monday-Friday from 11am-8pm EST, plus two weekend days a month.
• Some holidays are also required.
• Ability to adapt through changing needs
• Experience in customer-facing, relationship-building sales
• Experience in phone sales, Senior Housing, and/or Real Estate is a plus
• Proficiency with CRM and other technology tools

Benefits:

• A collaborative, people-first culture with a passion for doing good and enjoying doing it
• A unique opportunity to build our brand in the early stages
• Competitive benefits and compensation, including 401(k) w/match
• PTO and sick time
• 9 paid holidays

Join Our Team

If you’re passionate about making a meaningful impact and want to be part of a company that’s transforming home equity, we’d love to hear from you. Apply today to become part of the Truehold team and join us as we grow!