Job Description

Job Location: Weaver TruClean - TC East - Akron, OH 44308
Position Type: Full TimeEducation
Level: None
Travel Percentage: None
Job Shift: Day
Job Category: Nonprofit - Social Services

Summary/Objective
The DSP Supervisor – Rest Area Crew is responsible for overseeing janitorial and grounds maintenance operations at assigned rest area locations. This role ensures high-quality service delivery for external customers while supervising and supporting individuals served in alignment with organizational mission and regulatory requirements.
Major Work Duties
Essential Job Functions
Operational Oversight
- Supervise daily cleaning and grounds maintenance activities at assigned rest areas
- Ensure all work is completed to quality standards and within established schedules
- Perform and oversee cleaning tasks, including:
- - Restroom cleaning, sanitizing, and stocking
- - Trash removal
- - Sweeping, mopping, dusting, and vacuuming
- - Window washing
- - Indoor and outdoor debris removal
- Ensure proper use of cleaning chemicals and equipment
Team Leadership & Support
- Supervise, train, and support crew members, including individuals served
- Model appropriate workplace behaviors and reinforce expectations
- Ensure a respectful, inclusive, and productive work environment
- Transport crew members to and from job sites as required
Compliance & Program Responsibilities
- Ensure compliance with all applicable safety standards (OSHA) and organizational policies
- Maintain and implement Individual Service Plans (ISPs) as required
- Follow all incident reporting procedures (MUI/UIR)
- Communicate updates or concerns to appropriate stakeholders (SSA, leadership team)
- Maintain accurate and timely documentation (tracking forms, reports, etc.)
Safety & Quality Assurance
- Monitor work environments to identify hazards and reduce risk
- Maintain a safe, clean, and organized worksite
- Ensure proper handling and storage of cleaning supplies and equipment

Qualifications

Qualifications
- High School Diploma or equivalent required
- Valid driver’s license required
- Ability to supervise and support staff effectively
- Strong communication and organizational skills
- Ability to adapt to changing work environments and routines
- Commitment to safety, teamwork, and quality service
Supervisory Responsibility
- Must maintain a Safety Program for crew members, reviewing for continuous improvements
- Must train and oversee crew members (per DODD rules and properly supervising and safety techniques, reviewing the training effectiveness)
- Must maintain a Safety Program for crew members, reviewing for continuous improvements
- Must maintain all crew members' ISPs, making sure the most recent ISP for each crew member has at the work-site (per DODD rules)
- Must follow MUI/UIR reporting procedures (per CBDD and the DODD rules)
- Must report any changes or behavior issues to the crew member's Service & Support Administrator (SSA), the Weaver Community Employment General Manager, and the Employment Services Manager
- Must complete and submit all required paperwork (tracking forms, etc.)

Work Environment
Primarily outdoor and public-facing environments, with exposure to varying weather conditions (hot, cold, and mild).
Physical Demands
- Ability to walk, stand, bend, kneel, and perform manual labor for extended periods
- Ability to perform repetitive cleaning and maintenance tasks
- Ability to lift, push, and pull as required for job duties
Position Type and Expected Hours of Work
- Monday through Friday, 7:00 AM – 4:00 PM (approximate hours)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Signatures
This job description has been approved by all levels of management:
Manager____________________________________________________
HR_________________________________________________________
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Employee__________________________________ Date_____________