Job Description

Position Details:

Location: Meru, Setia Alam, Puncak Alam

Salary Range: RM8,000 – RM10,000

Job Purpose

The Technical Manager / Senior Manager is responsible for leading and managing end-to-end workshop operations, ensuring high fleet reliability, optimal maintenance performance, cost efficiency, and compliance with technical, safety, and operational standards.

Key Responsibilities

1. Workshop Operations Management

• Oversee daily workshop operations and maintenance activities

• Ensure timely execution of preventive and corrective maintenance

• Manage work order planning, prioritisation, and turnaround time (TAT)

• Ensure high fleet availability and minimal downtime
  

2. Technical Governance & Quality Control

• Establish and enforce technical standards and SOPs

• Approve repair methods and major component replacements

• Ensure quality assurance before vehicle release

• Conduct technical audits and root cause analysis (RCA)
  

3. Workforce Management

• Lead and manage workshop manpower including outsource teams

• Define clear reporting structures and eliminate role ambiguity

• Monitor productivity, performance, and output

• Drive competency development, training, and upskilling
  

4. Asset Reliability & Maintenance Strategy

• Develop preventive maintenance (PM) strategies and schedules

• Monitor MTBF (Mean Time Between Failure) and breakdown trends

• Drive fleet reliability and uptime improvement initiatives

• Manage lifecycle planning and major overhauls
  

5. Spare Parts & Inventory Control

• Ensure availability of critical spare parts

• Manage inventory levels, reorder points, and wastage control

• Monitor parts consumption trends

• Work with procurement for cost optimisation
  

6. Cost Control & Budget Management

• Control maintenance cost per vehicle

• Track repair and operational costs

• Identify inefficiencies and cost leakages

• Optimise in-house vs outsourced maintenance
  

7. Data, Reporting & KPIs

• Monitor KPIs such as uptime, TAT, PM compliance, breakdown rate, and cost per km/unit

• Ensure accurate data capture and reporting integrity

• Drive data-based decision-making
  

8. Vendor & Contractor Management (3rd party)

• Manage vendor/3rd party team workforce performance and SLA compliance

• Ensure adherence to company instructions and contract terms

• Conduct performance reviews and enforce accountability
  

9. Continuous Improvement & Digitalisation

• Drive process improvement and operational efficiency

• Implement digital tools (e.g., ProAct or similar systems)

• Improve workshop workflow, layout, and productivity

• Lead audit readiness and operational excellence initiatives
  

10. Safety, Compliance & 5S

• Enforce 5S standards across workshop operations

• Ensure cleanliness, orderliness, and structured workspace management

• Implement and monitor safety protocols and PPE compliance

• Ensure full regulatory compliance (DOSH, JPJ, internal audits)

• Maintain proper signage, zoning, and storage systems

Requirements :

• SPM/Diploma/bachelor’s degree in mechanical engineering, Automotive Engineering, or a related field.

• 8-10 years of experience preferable in Automative Industry.

• Strong leadership, problem-solving, and decision-making skills.

• Hands-on exposure to preventive maintenance and breakdown management

• Ability to work under pressure and manage multiple operational priorities.

• Strong analytical and KPI-driven mindset

• Experience in vendor and cost management

• Computer literate with experience in maintenance systems or reporting tools is an advantage.

• Good command of English and Bahasa Malaysia.