Job Title
Location (s)
Cochin/Trivandrum
Years of Experience
5-8yrs
Primary Skills
Business Analysis: Requirement elicitation, stakeholder discussions, BRD/FSD preparation, feature definition, and documentation.
Airline Domain Expertise: Strong understanding of airline business processes, customer journeys, fare/ancillary flows, and industry standards.
Research & Analysis: Ability to identify new features, analyse business needs, write clear feature descriptions, and define acceptance criteria.
Mobile App Product Development: Experience working with mobile app projects (Flutter, iOS, and Android).
Backend API Integration: Familiarity with REST and SOAP services; ability to interpret API specs, map request/response fields, and define API‑driven requirements.
Secondary Skills (Preferred / Good‑to‑Have)
Agile Delivery: Working knowledge of Agile/Scrum ceremonies, backlog grooming, user story writing, sprint planning, and acceptance criteria definition.
Product Orientation: Ability to collaborate with product managers, UX teams, and engineering to shape features and refine requirements.
Basic Technical Understanding: Ability to understand API payloads, logs, and integration flows at a functional level.
Role & Responsibilities
Primary Skills
Business Analysis: Requirement elicitation, stakeholder discussions, BRD/FSD preparation, feature definition, and documentation.
Airline Domain Expertise: Strong understanding of airline business processes, customer journeys, fare/ancillary flows, and industry standards.
Research & Analysis: Ability to identify new features, analyse business needs, write clear feature descriptions, and define acceptance criteria.
Mobile App Product Development: Experience working with mobile app projects (Flutter, iOS, and Android).
Backend API Integration: Familiarity with REST and SOAP services; ability to interpret API specs, map request/response fields, and define API‑driven requirements.
Secondary Skills (Preferred / Good‑to‑Have)
Agile Delivery: Working knowledge of Agile/Scrum ceremonies, backlog grooming, user story writing, sprint planning, and acceptance criteria definition.
Product Orientation: Ability to collaborate with product managers, UX teams, and engineering to shape features and refine requirements.
Basic Technical Understanding: Ability to understand API payloads, logs, and integration flows at a functional level.
Technical Qualifications
Agile JIRA (Expert), BA, Mobility, API Testing, Product Research & Analysis, Product Documentation

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. Across the hospitality sector, IBS Software offers a cloud-native, unified platform for hotels and travel sellers, including central reservation (CRS), property management (PMS), revenue management (RMS), call center, booking engine, loyalty and distribution. For the tour & cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 17 offices across the world.