Job Description

Posting number: 26EM0013

Department: General Services Department

Division: Mail & Messenger Services

Job classification: Trolley Operator

Posting type: Suspension of Competition

Categories: Transportation

Summary

SALARY: $28.13 approximately per hour based on $4,876 monthly

POSITION DESCRIPTION

***PLEASE NOTE*** The salary range posted in this bulletin represents the salary range for a FULL-TIME position. Compensation will be pro-rated based on the number of hours worked.

Do you enjoy helping people and creating memorable experiences? FresnoHOP is seeking friendly, customer-focused temporary Trolley Operators for flexible, gig-style work that can be on-call or prescheduled to support operations and fill in for permanent staff. This is a great opportunity to contribute to the community while earning extra income, and you can work as much or as little as your schedule allows.

As a Temporary Trolley Operator, you will help ensure each ride is safe, smooth, and enjoyable for passengers. Duties include, but are not limited to:

• Delivering excellent customer service;
• Operating a transit trolley bus and ensuring the safe and timely transportation of passengers;
• Providing route, schedule and point of interest information;
• Performing pre- and post-trip inspections; and
• Fueling as needed
• Special events to promote services

FresnoHOP showcases some of Fresno's top destinations. Our trolleys connect Fresno State and Campus Pointe to key areas, including the Brewery District, Cultural Arts District, and Tower District. We also provide transportation for special events and charters, offering a fun and unique way for groups to experience Fresno.

We are looking for reliable individuals with strong communication skills, a commitment to customer service, and a focus on safety. If you enjoy engaging with the community while earning extra income, we would be excited to welcome you aboard.

Incumbents may be assigned to work any shit, including days, nights, evenings, weekends, and holidays.

Temporary employees are assigned no more than 32 hours a week. The salary listed is for full-time positions and will be prorated if hired. Temporary employees do not participate in the City’s pension system and are not eligible for City-sponsored benefits.

THE REQUIREMENTS

Education

High School diploma, or GED equivalent.

Experience

Three (3) years of licensed experience in the operation of motor vehicles and two (2) years of work experience involving direct public contact similar to that gained in retail sales, public service setting, or closely related field.

Special Requirement(s):

Possession and continued maintenance of a valid California Class B Driver’s License with passenger endorsement is required at the time of application.

A CURRENT (issued within the past 30 days) COPY OF YOUR COMPLETE DRIVING RECORD FROM THE DEPARTMENT OF MOTOR VEHICLES MUST BE UPLOADED TO YOUR ONLINE APPLICATION AT TIME OF APPLICATION. APPLICANTS LACKING THE DMV PRINTOUT ATTACHMENT AT TIME OF APPLICATION WILL BE REJECTED.

ADDITIONAL REQUIREMENTS

These positions have been designated as being 'safety sensitive' and require all eligibles offered employment to successfully pass a drug test before employment. Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue service vehicles, the transportation of hazardous materials, or heavy equipment over 26,001 pounds requiring a commercial driver's license must undergo pre-employment drug testing as a condition of employment. This classification is subject to random drug and alcohol testing throughout the entire term of employment in this class.

THE SELECTION PROCESS

Applicants who meet the minimum qualifications may be referred to the hiring department for further consideration. No competitive examination process will be conducted for this temporary position.