Job Description

Why Join Us?

For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they’re supported, informed and getting the one-on-one care and service they deserve.

Job Description:

The Triage Secretary assists physicians, nurse practitioners, physician assistants and nurses so they may quickly and effectively provide health care to their patients. The Triage Secretary is responsible for scheduling patients, coordinating patient care with other healthcare facilities, and collaborating with home infusion services. Will train in East Brunswick location for approximately 90 days.

Essential Duties and Responsibilities

• Ensure all phone calls are addressed in an appropriate and timely manner by answer incoming calls to Triage; reviewing calls left in voicemail box regularly; and assisting other Triage staff by returning all phone calls as requested.
• Call/contact patients as requested by MDs to provide lab and test results.
• Process all paperwork and faxes received from Triage and Operators in a timely manner.
• Enroll patients and document in treatment plan.
• Enroll patients in pharmaceutical programs.
• Assist with authorizations from prescription phone line, completing prior authorizations for narcotics.
• Scan approved authorizations into chart, following up with pharmacy and patient to advise.
• Initiate hospice, VNA and physical therapy papers.
• Prepare prescriptions for Durable Medical Equipment.
• Process lab work and mastectomy prescriptions.
• Work with MDs to ensure patients receive appropriate clearance for surgery
• Coordinate patient care with other healthcare facilities, communicating with MD and other facilities to ensure required medical paperwork signoff and completed.
• Respects and maintains the patient’s right to privacy by protecting confidential information by adhering to HIPAA guidelines.
• Comply with all State, Federal and Local Regulations.
• All other duties as assigned.

Education/ Experience

• High School Diploma or GED required. Clerical experience preferred, but not essential.
• Knowledge of standard office equipment, i.e. computer, fax, copier and telephone skills required.

Work Environment

• Currently a hybrid work model with travel to our East Brunswick location.

Pay Range: $22 - $29 hourly

Pay Transparency: The above reflects the anticipated pay range for this position. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

We are proud to offer a comprehensive benefit package and paid time off. The health benefits include immediate eligibility for medical, dental, vision, life, disability, HSA, FSA and other ancillary benefits. We also offer a 401(k) plan with company contribution, profit sharing, tuition assistance and employee referral bonus.