Hi. We’re Hummingbird.
We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.
Help patients get the right level of care with calm, clinically sound guidance over the phone.
As a Triage Nurse at Hummingbird, you’ll be the first clinical voice many patients hear when they’re unsure what to do next. You’ll provide telephone triage in a remote, centralized contact center — assessing symptoms, determining urgency, and guiding patients to safe next steps using client-specific protocols and Epic’s Nurse Triage module.
Most of your day will be on the phone managing back-to-back calls, using your nursing judgment and clear guidelines to advise patients, route them appropriately, and support follow-up care.
You’ll work with a supportive team of nurses and non-clinical colleagues and receive training, coaching, and feedback to grow your skills, handle increasingly complex scenarios, and continuously improve how we deliver care.
Responsibilities
Note This posting is for our ongoing Triage Nurse Talent Pool We interview continuously and anticipate frequent openings, with start dates typically 2-6 months after your application.
In this role, you’ll combine clinical judgment, technology, and communication skills to guide patients safely and efficiently:
Hummingbird is growing fast, and we interview year-round for our Triage Nurse Talent Pool While we’re not hiring for this specific role right now, we typically add new specialists monthly, so start dates are often 2–6 months after applying.
Joining the talent pool means you’ll be among the first considered when opportunities open. We receive a lot of applications, so hearing back may take a little time, but we’ll keep you updated, usually within a couple of weeks. You may also be invited to complete an assessment or have a brief conversation with a recruiter as part of early screening.
This role is a key part of our clinical support model. You’ll build depth in telephone triage, Epic workflows, and patient communication: skills that are valuable across many care settings.
As you gain experience, you may have opportunities to:
At Hummingbird, we believe good jobs should lead somewhere. Your experience as a Triage Nurse can open doors to future opportunities in clinical leadership, operations, or specialist roles as our services continue to grow.
We’re on a mission to make healthcare more human. For our Triage Nurses, that means combining evidence-based practice with empathy, clarity, and calm — especially when patients are worried or unwell.
You’ll receive structured training, clear protocols, and support from leaders who understand remote triage, building confidence and autonomy as you handle a wide range of patient scenarios over the phone.
Our nurses often say how meaningful it is to guide patients to the right care quickly, still using their clinical expertise every day in a setting that emphasizes safety, communication, and connection — without the pace of a bedside shift.
Required & Desired Skills
Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience.
The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:
Equal Opportunity Statement
Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.
Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we’d be happy to chat.
At Hummingbird, we’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry.
Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum.
Let’s take flight. Together.
