Catholic Healthcare

Triage Delegate - Aged Care Assessment Services

Catholic Healthcare  •  $57/hr  •  Sydney, AU (Remote)  •  24 hours ago
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Job Description

• Location – Fully remote role, office days required on occasion for training or meetings in Sydney
• Permanent Full Time role
• Pay rate – $56.73 per hour + superannuation
• Up to $18,550 tax free with Not For Profit Salary Packaging
Aged Care Assessment Services (ACAS) positions offer flexibility and autonomy and are based across both metropolitan and regional locations, with most roles involving some local travel within each region from time to time. We have an exciting opportunity for a Clinical Triage Delegate to join the team in a permanent full time role. To be considered for this role you must have current unrestricted AHPRA and at least 1 years experience as a Triage Delegate, Clinical Delegate or Clinical Aged care Assessor.
What will your role look like?
Your role will assist older people in navigating the assessment process for aged care services by conducting thorough triage evaluations to identify the appropriate assessment pathway and prioritize their needs.
Day to day this includes:
• Establishing rapport to create a safe and comfortable environment for the client to express their concerns and to confirm screening information utilising the Integrated Assessment Tool (IAT) Tool
• Determining eligibility and assessment priority and pathway
• Conducting risk assessments based on client vulnerability
• Gathering information relevant to client circumstances and confirming the information within the referral
• Determining eligibility and assessment priority and pathway
• Conducting risk assessments based on client vulnerability
• Maintaining currency of knowledge relating to the Aged Care Act and relevant Aged Care frameworks and standards

To be successful in this role you’ll need:
• At least one year’s experience as a Triage or Clinical Delegate or Clinical Aged Care Assessor (essential)
• To be bilingual – preferred languages are Mandarin, Cantonese, Vietnamese and Arabic
• Excellent Communication and Customer Service skills to both internal and external stakeholders
• Excellent planning, organising and problem-solving skills
• Effective negotiation, advocacy and conflict resolution skills
• Tertiary qualifications – in a health-related discipline directly related to health, aged care or related specialist area. E.g. occupational therapists, physiotherapists and registered nurses
• Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA)
• Willingness to apply for a Police Check

What we can offer you:
• Fitness Passport discounted gym memberships
• Paid Parental leave and Long Service Leave after 5 years
• 7 additional leave days per year (pro rata)
• Join a highly engaged dynamic team where you’ll be supported to grow and take on new challenges
• Make a real difference in the lives of Older Australians – play a critical role in assessing their needs and ensuring they get the right care
• Build valuable skills and sharpen your expertise to help you grow a career in aged care services
• Flexibility and fulfillment where you can prioritise work/life balance, build strong relationships with your colleagues and make an impact on clients and their families
Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and play a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.
If you're passionate about making a difference and have the experience or skills for this role, we want to hear from you!

Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and play a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.
If you're passionate about making a difference and have the experience or skills for this role, we want to hear from you!
Catholic Healthcare

About Catholic Healthcare

A culture of caring is at the heart of everything we do, which is why Catholic Healthcare is a leading provider of residential aged care, home care and retirement living in NSW and South East Queensland. Offering a range of integrated services in over 70 locations our residents and clients have an exceptional choice in the care they receive. Whether its care in your home or care in one of our residential aged care homes, come and experience the Catholic Healthcare difference.

Care underpins our work and service at Catholic Healthcare. Even though not all of us are directly employed to care for residents or clients, we all have an important role in ensuring that all people in our service receive our very best care.

Catholic Healthcare has invested significant resources in establishing a sound and effective management infrastructure to fulfill its mission. Employing more than 5,500 individuals across New South Wales and South East Queensland, we strive to ensure a consistent, high-quality approach to care across the organisation.

Our Human Resources team supports managers to build effective and constructive workplaces by providing support, training, tools and models so managers can work with their staff and deliver quality care.

We strive to make our workplaces welcoming, affirming and enabling.

Employees are also able to take advantage of generous salary packaging opportunities, discounted gym membership and additional leave days helping to achieve a good work life balance.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1994
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