Job Description

Job Location: SEMINOLE FAMILY DENTISTRY - Seminole, OK 74868
Position Type: Full-Time/Part-TimeEducation
Level: High School
Travel Percentage: None
Job Shift: Day
Job Category: Admin - ClericalJob Purpose
Treatment Planning Coordinators are responsible for verifying patient insurance benefits, communicating with patients about treatment cost, generating and presenting financial arrangements to patients, processing payments, and maintaining a productive and efficient schedule.
Duties and Responsibilities
- Prepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangement
- Secure appropriate documentation from patients and store in applicable software(s)
- Build strong relationships with patients and support activities that grow the practice
- Reconcile invoices, identify discrepancies, and check reports for accuracy
- Document clear and reliable billing activity in internal databases and reporting software(s)
- Receive and sort incoming payments with attention to accuracy and timeline
- Manage the status of accounts and balances; strong ability to identify inconsistencies
- Processing and posting patient payments
- Issue invoices and receipts to patients
- Update the accounts receivable database with new accounts or missed payments
- Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections
- Maintaining a professional reception area
- Monitoring and replying to emails and voicemails
- Checking daily appointment schedules and filling gaps to ensure positive production
- Preparing end-of-day reports and deposits
- Maintaining OSHA and HIPAA Compliance
- Perform all other duties as assigned

QualificationsEducation:  High school diploma or equivalent required, Bachelor's Degree in a related field preferred

Experience:  Exceptional written and verbal communication skills required; prior dental experience preferred
Working conditions:
Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow of
doctors and patients.
Physical requirements:
Treatment Coordinators will be required to:
Sit for long periods
Look at a computer screen for extended periods
Stand for long periods.
Lifting up to 50 pounds
Reports to: Area Director of Operations / Operations Manager
Direct reports: None