Job Description

The Treatment Coordinator plays a vital role in ensuring a seamless patient experience within our healthcare facility. This position is responsible for coordinating treatment plans, managing patient communications, and supporting clinical staff to enhance patient care. The ideal candidate will contribute to the overall efficiency of the practice and ensure that patients receive the highest standard of service.

Responsibilities:

• Coordinate and manage patient treatment plans in collaboration with clinical staff.
• Act as the primary point of contact for patients, addressing inquiries and providing information about treatment options.
• Schedule appointments and follow-up visits, ensuring optimal patient flow and resource allocation.
• Maintain accurate patient records and documentation in compliance with regulatory standards.
• Assist in the preparation of treatment proposals and financial estimates for patients.
• Support the clinical team in administrative tasks to enhance operational efficiency.
• Monitor patient progress and follow up on treatment outcomes to ensure satisfaction.

Qualifications:

• Associate degree in healthcare administration, business, or a related field.
• Previous experience in a healthcare setting, preferably in a coordination or administrative role.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills to interact with patients and staff.
• Proficient in using healthcare management software and Microsoft Office Suite.
• Attention to detail and a commitment to maintaining patient confidentiality.