Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for the delivery of integrated treasury solutions to clients and prospects that may be in the United States (US) or global.

As a Director and Business Development Officer, you will lead a client facing effort that sits at the nexus of payments trends, cash management, liquidity and working capital advisory. You will act as a strategic trusted partner to clients across the healthcare industries and partners with coverage bankers, sales leaders, and product specialists to develop value propositions aligned to our company and global Payments strategy.

Utilizing your knowledge of best practices in Payments Solutions and connectivity with Banking teams, you will work with Treasury Sales Executives and Officers on building strategic business development plans for a selection of complex and developmental clients (top 50 prospects) across the healthcare industry to craft tailored solutions that meet clients’ organizational needs and strategic objectives.

This role will be based in US, reporting directly to the Treasury Sales Executive for Healthcare, Education and Not-for-Profit.

Responsibilities:

GPS Business Development Officer will be responsible for building strategic business development plans in partnership with HENFP teams, treasury sales executives and officers focused on a key selection of undeveloped or most complex relationships across the sector.

The job is to be considered additive to our current TSO coverage. The TSO will remain responsible for the treasury/payments relationship and is the ultimate decision maker and owner in all instances.

Some key activities will include:

Business Development & Client Acquisition

• Shape and execute client acquisition strategy for a defined portfolio of the most complex and strategic healthcare relationships, with a focus on expanding wallet share and penetrating new opportunities.
• Support Treasury Sales Executives (TSEs) and banking teams in client engagement strategy, call planning, and solution positioning, ensuring a coordinated, team-led approach to revenue generation.
• Drive proactive prospecting efforts across assigned healthcare systems, identifying whitespace opportunities and advancing early-stage opportunities into actionable pipelines.

Complex Deal Origination & Solution Development

• Provide leadership and support on complex, multi-product deal structures, including emerging solution opportunities that expand market share across payments, liquidity, and working capital.
• Partner with product specialists and coverage teams to design integrated, client-centric solutions, aligning capabilities across all major Lines of Business.
• Act as a senior advisor on structuring and positioning treasury solutions for sophisticated client needs, including large-scale transformations and strategic initiatives.

Segment Strategy Execution & Market Leadership

• Lead the strategic and tactical execution of segment-level initiatives, ensuring alignment across Treasury, Banking, and Product organizations.
• Drive collaboration between product, sales, and client relationship teams to accelerate commercialization of solutions within the healthcare segment.
• Support execution of global and regional growth initiatives, translating enterprise priorities into actionable plans at the client level.

Market Intelligence & Competitive Positioning

• Identify and analyze emerging product trends, competitive strategies, and market gaps, particularly within the healthcare ecosystem.
• Develop and execute responses to evolving market dynamics, helping shape internal product development priorities and go-to-market strategies.
• Serve as a feedback channel to product teams by bringing voice-of-client insights into innovation and roadmap discussions.

Treasury Expertise & Internal Advisory

• Act as a subject matter expert in treasury management and product risk, supporting banking partners in understanding solution capabilities and appropriate application.
• Provide guidance across the sales cycle to ensure proper structuring, risk alignment, and adherence to internal policies.
• Serve as a trusted internal advisor, bridging knowledge gaps between product, banking, and sales teams.

Client Engagement & Industry Leadership

• Actively participate in client call planning, executive reviews, and strategic discussions, influencing outcomes through deep industry and product expertise.
• Serve as a representative of the bank at key healthcare and treasury industry events, delivering thought leadership and consultative insights.
• Lead high-impact discussions with CFOs, Treasurers, and senior stakeholders, positioning the bank as a strategic partner in financial transformation.
• Support and advise on our consultant engagement strategy, finding areas of collaboration and contributing to deal flow through joint client pitching and referrals. Serve customers and clients by ensuring different regional Product and Sales teams work together seamlessly.
• Expand the remit of thought leadership relevant to the modern challenges and priorities of senior treasurers and payments leaders, including environmental, social and governance (ESG) considerations and artificial intelligence (AI) applications in treasury and payments.

Focus areas / success metrics.

Business Development strategies should be focused on:

• Responsible and measured on increase in Solutions Per Relationship (SPR) and new revenue increase for a set of 25-50 current clients.
• In coordination with bankers/RMs and treasury sales officers develop a client calling strategy to advance the relationship and drive incremental revenue.
• Develop deep and trusted relationships at the CFO/ Treasurer level.
• Work with bankers/RMs and TSOs on a detailed assessment of current wallet share, calling plans, areas of opportunities for the designated client list.
• Will be responsible and measured on Treasurer/ AT level client calls per quarter.
• Partner with SPS Advisory to review relationship, thoughtfully set a plan of attack that aligns gaps to solutions.
• Meet quarterly with TSE and GCB Head to review progress.

Required qualifications, capabilities, and skills

• 20+ years of experience across cash management, working capital, liquidity, foreign exchange, and merchant acquiring experience either through a transaction banking career and / or with corporate treasury.
• Experience advising or working within large corporate, Global Commercial Banking / MNC treasury (multinational corporations) and relevant buying centers and demonstrating knowledge of how treasury & payments are evolving to support shifting business and operational needs relevant to the C-suite.
• Strong analytical and problem-solving skills, with proficiency in quantitative analysis and financial modelling
• Protects the reputation of GPS across the regions through appropriate risk management and governance and control consistent with the Risk Framework.

Preferred qualifications, capabilities, and skills

• Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to diverse audiences.
• Demonstrated leadership abilities, with experience leading client engagements and managing cross-functional teams.
• Deep Payments & Transactions experience and background
• Organizational and political intelligence that translates across regions and cultures.
• Strong listening and communication skills
• Ability to influence across leadership team(s); can serve as important internal adviser and “honest broker” who presents both sides of complex issues while maintaining objectivity.
• In-depth subject matter expertise of the healthcare industry

Skills:

• Account Management
• Business Development
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Coaching
• Portfolio Analysis
• Presentation Skills
• Relationship Building
• Sales Strategy
• Collaboration
• Critical Thinking
• Oral Communications
• Prioritization
• Prospecting

Shift:

2nd shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)Pay and benefits informationPay range$250,000.00 - $305,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.