Job Description

Location:

4900 Tiedeman Road, Brooklyn Ohio

The Treasury Operations Department is responsible for processing transactions and preparing both internal and regulatory reports associated with the Investment Portfolio, Collateral Management, Funding (including Liabilities), and Safekeeping functions. The Operations Analyst maintains an accurate and current system of record that reflects all Treasury-related transactions. Treasury Operations primarily supports multiple Lines of Business at Key and its affiliates.

Portfolio responsibilities encompass managing fixed income securities such as bonds, settling trades involving fixed income and equities, processing principal and interest payments, and reconciling General Ledger entries. Funding activities include administering KeyBank debt issuances and borrowings, overseeing principal and interest payments, monitoring aggregate cash positions at the Federal Reserve, conducting due from account reviews, initiating large-value wire transfers, and reconciling General Ledger entries. Collateral management tasks involve pledging securities to support various contracts, products, and public deposits, as well as monitoring collateral surpluses or deficits daily across all positions. Safekeeping duties include executing buy and sell transactions, handling principal and interest processing, distributing trade confirmations and receipts, and ensuring accurate reconciliation of General Ledger entries.

The department consistently prepares managerial, financial, and regulatory reports and upholds robust internal controls to ensure full compliance with SOX regulations.

Essential Functions

• Demonstrated working knowledge of accounting principles and general ledger structures, with the capability to create and maintain balanced entries.
• Accurately prepares and delivers information for managerial and financial reports in compliance with Service Level Agreements.
• Builds strong relationships with Line of Business Partners to effectively address and resolve discrepancies by providing detailed support.
• Actively participates in departmental projects.
• Skilled in researching and analyzing both typical and atypical patterns and trends.
• Proficient in performing all functions at the primary desk, as well as supporting and providing backup across multiple desks/functions within the department.
• Experienced in working within various financial platforms.
• Collaborates independently with technology partners to define, test, and implement bug fixes and minor system enhancements.
• Proactively identifies and implements opportunities for process improvement.
• Maintains a high level of attention to detail in daily functions, consistently recognizing, identifying, and processing transactions accurately.
• Conducts thorough research using available resources within designated timeframes.
• Makes sound decisions under tight deadlines and pressure.
• Performs and executes accurate balancing reconciliations between systems and general ledgers.
• Effectively manages multiple tasks with minimal supervision.
• Self-motivated and results-oriented, with the ability to work efficiently under deadlines and contribute successfully within a team environment.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

• Bachelor's Degree in Finance, Accounting, or related (preferred) or equivalent work experience

Work Experience

• 2+ years’ experience in financial operations, with knowledge of Fixed Income securities, paydowns, pricing, and security movements.
• Intermediate to Advanced Microsoft Excel skills (including Vlookups); strong Microsoft Suite proficiency.
• Working knowledge of the Lightning (LFM) database system (preferred)
• Working knowledge of free security movements utilizing FED and/or BNY Mellon systems (preferred)
• Working knowledge of the CMS (Collateral Management System) database (preferred)
• Proficient in Trade and wire systems, Lightning and Collateral Matrix Database (preferred)

Skills

• Independent Work Capability: Effectively manages responsibilities with minimal supervision, demonstrates sound judgment, and takes ownership of assigned work.
• Learning Agility: Quickly learns and applies knowledge across diverse financial products, systems, and processes in a dynamic environment.
• Professional Communication: Communicates clearly and effectively, both verbally and in writing, with internal partners and clients at all levels.
• Confidentiality & Professionalism: Maintains discretion and confidentiality while handling sensitive financial and client information; consistently demonstrates professionalism.
• Detail Orientation: Demonstrates accuracy and thoroughness by carefully reviewing work, identifying errors or inconsistencies, and ensuring high‑quality, complete outputs.
• Workload Management: Effectively prioritizes and manages multiple tasks in a high‑volume environment while meeting deadlines and maintaining quality standards.
• Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, identify root causes, and recommend sound solutions.
• Problem Solving: Identifies challenges, evaluates options, and develops practical, solution‑oriented approaches to resolve issues efficiently.
• Accountability: Takes ownership of commitments and outcomes, communicates openly and honestly, and learns from mistakes or setbacks to improve performance.
• Business Acumen: Demonstrates knowledge of the financial services industry and organizational strategy; understands and applies risk management principles in day‑to‑day work.
• Drive for Results: Consistently delivers strong performance by maintaining focus, energy, and accountability to achieve goals within established timelines.
• Effective Collaboration: Works productively with cross‑functional partners by sharing information, engaging appropriate stakeholders, leveraging team strengths, and respecting diverse perspectives.
• Change Agility: Adapts effectively to change by embracing new ways of working, making timely decisions with available information, and applying a continuous improvement mindset.
• Vision & Purpose Alignment: Understands how individual responsibilities support departmental and organizational objectives and prioritizes work accordingly.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (2+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 06/13/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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