Job Description

WHAT YOU WILL DO EVERYDAY

As a Treasury management Officer, AVP, you will play a key role in driving deposit growth and deepening business relationships within Interra’s field of membership. You will proactively identify, acquire, and onboard new business members while expanding existing relationships to deliver customized Treasury Management solutions within a geographical area. Additionally, you will take ownership of a defined portfolio of complex business relationships, manage Public Fund relationships, and high-value commercial accounts. You will lead consultative conversations with business owners, C-suite executives, and key decision-makers to uncover needs and deliver tailored solutions that support business growth and financial operations. You will serve as a subject matter expert on Treasury Management products and services, collaborating with Business Lenders, Credit Union Managers, and Member Advisors to develop strategies that strengthen member relationships and maximize profitability. This includes coaching internal partners on referral strategies and presenting solution proposals directly to business members.

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

30% Increase the Treasury Management portfolio by identifying, acquiring, and expanding business relationships that benefit from Treasury Management services such as Remote Deposit Capture, ACH Origination, Wire Transfers, and fraud prevention tools such as Positive Pay and Sweep Accounts. Conduct needs-based consultations to assess business member goals, recommend customized solutions, and execute seamless onboarding strategies. Manage agreements and monitor risk exposures, conducting annual reviews for daily and period limits and reporting findings to Treasury Service Leadership. Provide subject matter expertise and training new Treasury Management Officers for internal teams and business partners, including support for Public Fund accounts and advanced product strategy.

30% Generate new business by calling on new and current members to discuss their financial needs, gathering pertinent data, making on-site visits, and identifying potential to add Interra's efficient product offerings. Partner with Commercial Lenders to execute joint calling strategies on local prospects and leverage lender pipelines to encourage full-servicing banking relationships. Conduct outside sales calls, prepare and deliver professional proposals based on analysis of Deposit and Account Analysis statements, and drive success towards quarterly goals. Research market potential (industry trends and issues affecting the commercial interiors or services business) to generate and execute a plan that achieves sales targets. Maintain an appropriate level of sales activity; providing evidence to support prospecting and networking. Monitor market conditions, product innovations and competitors’ products, prices, and sales.

15% Analyze and interpret financial and transactional data to recommend product solutions and account structures; translate findings into clear, actionable proposals. Conduct annual Treasury Management risk reviews to proactively identify potential exposure and evolving member needs. Maintain compliance with relevant laws and regulations including BSA, Patriot Act, OFAC, and Treasury Management-related policies and procedures. Support departmental operations by inputting and analyzing key data, generating reports, and identifying relationship development opportunities.

10% Visit branches within your territory to build rapport, train staff, and establish tailored referral strategies based on community and member needs. Meet regularly with Branch Managers to develop plans for engaging top business members and high-potential prospects. Deliver training and coaching sessions to build staff confidence in identifying Treasury Management opportunities. Act as a resource to branch and lender staff by sharing insights about community trends, member needs, and upcoming initiatives.

10% Represent Interra Credit Union through active participation in community organizations, volunteer opportunities, networking events, and board memberships. Act as an ambassador for the Credit Union in promoting Interra’s mission, building brand visibility, and cultivating trust with local influencers and centers of influence. Engage with key industries including agriculture, nonprofit, and commercial sectors to discover partnership opportunities and deepen business impact.

5% Assists Treasury Services management team to manage public fund accounts including preparing, presenting, and the execution of proposals with local municipalities and school districts. This process includes but is not limited to, researching the entity, cost analysis, researching competitor offerings, answering internal process questions, and compatibility with external vendors. Works with Finance team to determine rate offerings related to terms. Works with Marketing department to secure finalized proposals.

-- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.

WHAT YOU WILL NEED TO SUCCEED

Experience

5-10 years’ experience in Treasury Management Sales

Education / Certifications / Licenses

This level of knowledge is acquired through completion of a required Bachelor's degree in Business Management, Business Administration, or related discipline. Must have and maintain a valid driver's license.

PREFERRED SKILLS

• Ability to analyze and interpret financial and statistical data.
• Advanced and comprehensive knowledge of all product offerings.
• Knowledge of member satisfaction reporting analyses and interpretation into actionable plans.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Demonstrated knowledge of credit union regulations, products, policies, procedures, and services.
• Exceptional communication.
• Must have the ability to listen and present solutions.
• Ability to read and identify errors in NACHA files.
• Ability to provide world class member service while executing Interra’s vision, mission, and delivery of Core Values.

INTERPERSONAL SKILLS

• A significant level of trust and diplomacy is required to be an effective subject matter expert in the position.
• In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
• Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

COMPETENCIES

• Balance Stakeholders - Understands the needs of diverse stakeholders and the underlying motivations driving those needs, including cultural and ethical factors. Acts fairly in the decision-making process when faced with conflicting demands of stakeholders.
• Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results.
• Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
• Networking - Builds and maintains a variety of formal and informal business relationships. Draws upon multiple relationships to exchange ideas, resources, and best practices.
• Persuasive - Makes compelling, coherent, and logical arguments to build consensus and support for courses of action. Can navigate tough situations and negotiate concessions with internal and/or external stakeholders without damaging relationships. Adjusts approach appropriately, remaining diplomatic throughout. Has a keen sense of timing.
• Plan & Organize - Sets priorities and defines actions, time, and resources needed to achieve predefined goals. Stages activities with relevant milestones and schedules. Anticipates and adjusts with effective contingency plans.

ADA REQUIREMENTS

Physical Requirements

• Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
• Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Must be able to work extended hours or travel off site whenever required or requested by management.
• Must be capable of regular, reliable, and timely attendance.

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
• Must be able to work in various locations that could include farms, offices, manufacturing, etc. as they visit different business.

Mental and/or Emotional Requirements

• Must be able to perform job functions independently and work effectively either on own or as part of a team.
• Must be able to plan and direct the work activities of self and others.
• Must be able to read and carry out various complicated written and oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.