Job Description

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

Outreach Specialist FOX Veterans Suicide Prevention – JOB DESCRIPTION

RESPONSIBLE TO: Fox Veterans Program Director

FUNCTION:

The Outreach and Education Coordinator will support the goals of the Fox Veterans Suicide Grant by developing, coordinating, and implementing outreach and education activities designed to increase awareness of veteran suicide prevention, available mental health resources, and community-based support services. The Coordinator will serve as a key liaison between veterans, families, veteran-serving organizations, healthcare providers, community partners, and other stakeholders.

To coordinate The Resource Center’s presence at community events to enhance awareness of the Fox program and the supports it provides. To ensure the availability of handouts (brochures, giveaways, etc.) for the events. To maintain the materials (signage, banners, tablecloths, popup tent) utilized at events and to ensure visual displays comply with TRC and Fox standards and the expectations of partner organizations (i.e., The Arc New York). To ascertain the effectiveness of TRC’s participation at events and to suggest/implement changes to improve effectiveness. To document and promote TRC’s presence at events through social media.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Must be detail-oriented and possess ability to deal effectively with staff and management, as well as with community members and groups, at all levels within and outside of the organization; Ability to work well under pressure and meet time-sensitive deadlines; Ability to convey the essence and impact of TRC’s mission to targeted audiences; Excellent verbal, written, interpersonal, and public speaking communication skills; Ability to post content to social media platforms; Ability to carry out a wide variety of tasks in a comprehensive, accurate and thorough fashion; Reliability, adaptability and flexibility, including a willingness and ability to travel, and work non-traditional hours as needed or assigned, including active participation in agency-sponsored special events. Physical condition commensurate with the demands of the job.

MINIMUM QUALIFICATIONS

Bachelor’s degree in a field such as Business, Community Health, Communications, Public Relations, etc. from an accredited college or university, or Associates Degree plus two (2) years’ experience in community outreach, communications or public relations. Valid driver’s license and driving record acceptable to agency insurance carrier. Use of personal vehicle for travel to multiple sites or equivalent accommodations.

DUTIES

OTHER DUTIES: Refer to Appendix

REQUIRED TOOLS: Refer to Appendix

Outreach Specialist Fox – APPENDIX

OTHER DUTIES

TECHNICAL:

1. Develop, maintain and expand a list of community events and other opportunities where TRC can set up an information table or deploy volunteers.
2. Attend events to represent the Fox Veterans program
3. Ensure there are sufficient quantities of brochures and similar materials, and that the materials are current.
4. Develop and order materials (table, tablecloth, banners, signage, popup tent, giveaways, etc.) to be used at events.
5. Network with external event participants and attendees to leverage opportunities for further engagement
6. Assess the effectiveness of each event and suggest/implement changes to increase future effectiveness.
7. Possess an understanding of the scope of Fox program and services, and be able to convey that information to community members.
8. Assist in the posting of content on social media channels.
9. Assist in planning and implementing the use of the media to educate the public and increase community awareness.
10. Write articles and human-interest stories for internal and external use, as requested.
11. Maintain favorable internal and external communications.
12. Support and participate in functions and activities , as appropriate
13. Contribute to the success of the events coordinated by Fox and other Veterans services programs to include assisting in the marketing and promotion of the events, and volunteering at the events.
14. Establish and maintain positive working relationships with the various media.
15. Represent at speaking engagements, as needed.

REQUIRED TOOLS:

Physical Tools:

1. Agency Identification
2. Computer/Laptop
3. Smart Phone

Software and Systems Access:

1. Sufficient level of RAM for computer
2. Human Resources Information System
3. Agency E-Mail
4. Advanced Requisition Management
5. Key2Purchase
6. Facebook
7. Instagram
8. X
9. YouTube
10. Related VA systems

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.