Job Description

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

DAY HABILITATION ADMINISTRATOR - JOB DESCRIPTION

RESPONSIBLE TO: Residence Coordinator Supervisor/Day Services

FUNCTION: To ensure that Day Habilitation services are provided in a smooth, effective and appropriate manner; To ensure that services and program records are in compliance with regulatory and agency requirements; To carry out the agency and program mission in implementing program guidelines and procedures. To ensure coordination of Day Habilitation services throughout the county through providing leadership and direction to the Day Habilitation Management Team and program staff. To supervise and assist staff in helping Day Habilitation participants meet their needs while striving to obtain their independence, individuality, integration and productivity.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Must demonstrate strong leadership and teambuilding skills, including but not limited to directing others, developing direct reports and relevant others, motivating others and confronting direct reports as the need arises. Must possess managerial courage and demonstrate effective supervisory and quality decision-making skills. Must possess and demonstrate strong interpersonal savvy and interpersonal skills including compassion, composure, approachability, integrity and trust, ethics and values that are consistent with the mission of The Resource Center, fairness to direct reports, listening and keep others informed. Must be action oriented, yet comfortable dealing with ambiguity and managing multiple and diverse demands. Must be self-directing and possess organizational agility, as well as, strong and effective organizational and problem solving skills, including the ability to establish and adhere to identified priorities. Knowledge of or ability to learn Day Habilitation Services for the Developmentally Disabled, including regulations and policies and procedures governing The Resource Center and assigned area(s). Computer skills sufficient to carry out assigned duties. Willingness and ability to travel for work as needed or assigned is essential. Physical condition or reasonable accommodation(s) commensurate with the demands of the job.

MINIMUM QUALIFICATIONS: Qualified Intellectual Disability Professional Masters degree and one (1) year related experience in an administrative/supervisory capacity; OR Bachelorsdegree and three (3) years related experience, a minimum of one (1) year of which must be in an administrative/supervisory capacity. Experience in a program serving the developmentally disabled and experience in service coordination strongly preferred. Valid driver’s license and ability to travel for work or equivalent accommodations required.

SPECIFIC DUTIES:

SUPERVISORY:

1. Responsible for providing administrative supervision of assigned staff , including but not limited to: a. Hiring, firing, discipline, performance evaluation, in-service education and training, and ensuring that there are adequate number of staff to fulfill assigned responsibilities. b. Developing and maintaining adequate staffing requirements within the budgetary constraints while scheduling to maintain necessary services to the individuals. c. Coordinating staff orientation with the Day Supervisors. Assists in the identification of additional staff training needs and development of training in coordination with the Training Department d. Overseeing all aspects of workforce including progressive discipline, timely completion of disciplinary actions and other personnel related matters.
2. Maintains effective communication with the facility staff through formal and informal visits.
3. Participates in staff meetings at day sites as needed or as assigned.

CLINICAL:

1. 1. Is responsible for the continuous direction and functioning of all Day Habilitation activities and services, including:

a. Determination of eligibility and scheduling of services for participants enrolled in the program

b. Organization and operation of program services, both group activities and individual therapies/services, for all participants enrolled in the program

c. Ensures scheduling and team participation in Individual Service Plan meetings, and routine or special participant review/team meetings

d. Ensures that each participant receives appropriate, meaningful services

e. Ensures compliance with regulatory and program documentation, monitoring quality, consistency and timeliness of services and records

f. Ensures completion of participants’ daily attendance and services records; ensures that vouchering and billing process is completed in an appropriate and timely manner

OPERATIONAL:

1. In conjunction with the Residence Coordinator Supervisor and the Director of I/DD Services, participates in the development, revision and implementation of procedures for program manuals.
2. Completes and submits on-site visit forms to the Residence Coordinator Supervisor/Day Services on a monthly basis. Any items requiring follow-up will be noted and dates established for correction of issue(s).
3. Notes any maintenance issues that need to be addressed and reports these issues to the Residence Coordinator/Day Services for follow up

QUALITY ASSURANCE:

1. Ensures assigned facilities maintain compliance with all regulations. Actively participates in all aspects of the survey process.
2. Develops/maintains records and management information systems as needed or assigned.
3. Participates in agency and I/DD Quality Assurance/Quality Improvement visits and provides follow up on any issue(s) noted.

ADMINISTRATIVE:

1. In conjunction with the Director of I/DD Services, participates in the development of Outcomes and Performance Targets relative to assigned area(s) of responsibility and oversees the implementation and tracking of relevant Performance Targets.
2. Positively represents the I/DD Services Division through active participation on agency committees, public meetings, conferences, and in community activities.
3. Actively participates in assigned meetings.
4. Actively participates in I/DD Management meetings.
5. Advises Residence Coordinator Supervisor/Day Services and Director of I/DD Services of any issues involving individuals, staff or facilities.
6. Understands and ensures departmental adherence to agency-wide policies and procedures, as well as, policies outlined in the collective bargaining agreement between TRC and TRUCEA.

REQUIRED TOOLS:

1. Badge Access (Day Program locations)
2. E-mail (Internal Account)
3. Training Management System
4. Time and Attendance System 5. Therap (Management Access Level)
5. Purchasing Software
6. Key2 Purchase
7. Maintenance Software
8. Internet (with research browsing capabilities)
9. Cell Phone (Smart phone level)

Revision Date: 05/31/2019

I/DD Services

THE RESOURCE CENTER

Grade 19, Exempt

PTO/CAT: 4

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.