Job Description
Company: Yugo USA
Job title: Traveling Operations Specialist - Student Housing Property Management
Job Type: Full-Time, Remote with Extensive travel (80-90%)
Schedule: Typically, 11 Days On / 4 Days Off
Reports to: Learning and Development Manager
Base salary: $75,000 + Bonus Eligibility
What You'll Do
Lead Community Operations
- Serve as the interim operational leader at student housing communities nationwide.
- Quickly assess property operations, team performance, and business needs to implement solutions.
- Partner closely with Regional Managers and property teams to execute business objectives and operational strategies.
- Ensure communities consistently meet Yugo standards for resident experience, asset maintenance, and operational excellence.
Develop and Coach Teams
- Build, mentor, and develop high-performing onsite teams.
- Support onboarding, training, and performance development of property staff.
- Provide leadership during transitions and periods of organizational change.
- Foster a positive, collaborative, and accountability-driven culture.
Drive Leasing, Marketing & Resident Experience
- Execute effective leasing and marketing strategies to maximize occupancy and revenue.
- Train teams on Yugo leasing and marketing best practices.
- Monitor resident satisfaction and support successful residence life programming.
- Build strong relationships with residents, guarantors, clients, and internal stakeholders.
Manage Financial Performance
- Develop and oversee annual operating budgets and property business plans.
- Analyze financial performance, prepare variance reports, and implement revenue-enhancement strategies.
- Oversee rent collections, account reconciliations, and accounts payable processes.
- Support cash management initiatives that drive NOI and asset value.
Protect and Enhance Assets
- Ensure communities are maintained to Yugo's operational and brand standards.
- Oversee preventative maintenance programs, safety inspections, and compliance requirements.
- Lead annual turn planning and execution.
- Collaborate with clients and corporate teams on capital improvement projects.
Support Operational Excellence
- Serve as a trainer and operational resource to ensure consistency across the portfolio.
- Reinforce Yugo policies, procedures, and best practices.
- Meet critical deadlines and support teams in achieving operational goals.
What We're Looking For
Required Qualifications
- Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field.
- Minimum 4 years of property management experience in residential rental housing.
- Ability and willingness to travel extensively (80–90%) nationwide.
- Valid driver's license and ability to travel frequently, including extended assignments.
Preferred Qualifications
- Student housing experience strongly preferred.
- Experience leading teams through operational transitions, new acquisitions, or management changes.
- Experience with RealPage or comparable property management software.
Key Skills & Competencies
- Strong leadership, coaching, and team development abilities.
- Proven problem-solving and decision-making skills.
- Exceptional organizational and project management capabilities.
- Financial acumen, including budgeting, forecasting, and financial analysis.
- Demonstrated success driving occupancy, leasing performance, and resident satisfaction.
- Strong communication and relationship-building skills.
- Ability to work independently while adapting quickly to new environments and challenges.
As part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Here’s a snapshot of what we offer:
Why Join Yugo?
At Yugo, every team member plays a role in creating exceptional living experiences for students around the world. As a Traveling Operations Specialist, you'll have the opportunity to make an immediate impact across multiple communities, help develop future leaders, and contribute to the success of a growing, student-focused organization.
