Job Description

Traveling Maintenance Supervisor

Location: Charleston, SC area

Summary

The Traveling Maintenance Supervisor will assist in maintenance operations related to the portfolio of NHE managed communities including staff recruitment and retention, staff training, negotiations with vendors and suppliers, while maintaining excellent customer service to all residents and third parties. The work schedule may also include weekends and holidays. Regular travel, including overnight travel, is required.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as a support person to Maintenance Supervisors or maintenance staff by acting as an additional staff member as well as filling in at properties who are lacking sufficient maintenance coverage or have other pending projects.
• Collaborates with Director of Maintenance, Vice Presidents of business units, and Area Management Team to ensure appropriate levels of customer service and satisfaction are maintained throughout assigned
• Identifies and prioritizes projects, solicits pricing to ensure that all budget numbers are being met.
• Executes capital projects at the direction of the Director of Maintenance or Vice Presidents of business units.
• Assists Area Management Teams by providing developmental support to subordinates, as well as advising on candidates available to be promoted
• Perform any and all other duties as requested or assigned by your supervisor / manager.
• This job description does not list all functions and tasks. Job functions or task may be added, deleted, or modified at any time by the NHE management team

II. KNOWLEDGE, SKILLS AND ABILITIES

• Possess knowledge of financial planning and budgets
• Possess working knowledge of the contract process including scoping,bidding
• Ability to provide excellent customer service to residents, vendors, and employees
• Ability to frequently use general maintenance tools, supplies, and equipment such as, but not limited to hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, and safety equipment.
• YARDI Voyager
• Extensive Knowledge of HVAC, Plumbing, Electrical, Carpentry, Roofing, Drainage, Landscaping and other tasks associated with maintenance and renovation projects.
• Microsoft Office including Word, Excel, and Outlook
• Excellent communication and interpersonal skills, both verbal and written
• Advanced organizational skills
• Ability to direct others to achieve company goals
• Ability to handle multiple tasks and prioritize duties and responsibilities
• Ability to work with little direction maintaining confidentiality and professionalism
• Be a team player

III. SUPERVISORY RESPONSIBILITIES

The Traveling Maintenance Supervisor will only assist the current site staff in managing existing employees if requested.

IV. QUALIFICATIONS

• Extensive experience in multi-site property maintenance
• Type I and II or Universal EPA Certification required
• Certified Pool Operator (CPO) license preferred
• Valid driver's license and automobile insurance
• Knowledge of apartment management laws and regulations, federal, state, and local.
• Knowledge of expense control and financial management.
• Multifamily leasing, sales and/or customer service experience is required

V. EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent required. Prior experience managing a maintenance staff while providing excellent leadership and being an example of professionalism to the team preferred

VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY

Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally.

VII. PHYSICAL DEMANDS

The physical demands listed below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities.

• Frequently use hands to handle tools and equipment and communicate verbally.
• Regularly stand, walk, bend, crouch, climb stairs/ladders, and lift, carry, push, or pull up to 50+ pounds.
• Operate hand tools and small motorized equipment safely.
• Maintain adequate hearing and vision to perform maintenance and repair duties.
• Wear required personal protective equipment (PPE), including gloves, goggles, masks, and other safety gear.
• Work outdoors in varying weather conditions, including heat, cold, rain, and humidity.
• May be exposed to chemicals, electricity, machinery, tools, lifting hazards, and moderate noise.
• May be required to work overtime and respond to after-hours service calls as needed.

VIII. PERSONAL PROTECTIVE EQUIPMENT

• Appropriate steel toe footwear must be in compliance with OSHA steel toe safety code, which requires the footwear be an ASTM F2 or ASTM F2413 standard and at least a class #75 and impact #75.

IX. WORKING CONDITIONS AND ENVIRONMENT

While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate

Benefits

Eligible full-time employees receive:

• Medical Insurance (HDHP and PPO options)
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• 12 Paid Holidays (including your birthday)
• Up to 130 Hours of Paid Time Off (PTO)

About NHE, Inc.

NHE is a Greenville, South Carolina-based real estate management company specializing in multifamily housing and homeowners' association management. Through a commitment to professionalism, strong client relationships, operational excellence, and innovative solutions, NHE delivers high-quality property management services throughout the Southeast.

EOE