Job Description

Division: Critical Facilities-Data Centers

Project Location(s): USA

Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:Information ServicesCompensation:Salaried Exempt

Position Description: Lead and direct delivery of information technology (IT) Infrastructure and Operations (I&O) to enable business capabilities and services across enterprise. Contribute to development and execution of enterprise-wide IT strategy. Direct I&O teams, strategy, operating model, product and service offerings, workforce, budget, and third-party partners and providers to deliver maximum business value.

Essential Duties & Key Responsibilities:

• Develop and advance strategy for information technology (IT) infrastructure and operations, including server, networking, perimeter security and desktop hardware and software, network design and management, data management, and disaster recovery, aligned with company and Information Services (IS) priorities and objectives.
• Develop and execute operations strategy to improve Infrastructure & Operations (I&O) business value and continuously seek to ensure alignment to customer needs.
• Build successful relationships with key business and IS stakeholders. Understand business needs, serve as trusted advisor, and align cost-effective delivery of I&O services.
• Work with stakeholders to measure and prioritize technical debt remediation, staying ahead of key end-of-support and end-of-life deadlines.
• Contribute to IS planning and policy making process and drive development and adoption of enterprise technology standards, governance processes, and performance metrics.
• Direct and coordinate I&O resource planning in alignment with IS roadmap and project portfolio.
• Lead development and maintenance of disaster recovery and I&O business continuity plans to identify risks and minimize disruptions of operations in event of technology failures or disasters.
• Introduce innovative infrastructure and operations capabilities to enhance competitive advantages and employee productivity. Keep track of I&O trends and provide direction on emerging technologies to incorporate into I&O products and services, aligned with IS strategy.
• Develop and control annual I&O budget consistent with strategic objectives and plan of IS and enterprise. Create culture of continuous cost optimization.
• Operate formal governance process to monitor key performance indicators (KPIs) and controls for I&O team processes and functions. Contribute to periodic reviews by audit and compliance teams, and other risk-related company functions.
• Direct development of I&O vendor sourcing strategy and establish strategic vendor and partner relationship management.
• Design and develop strong and diverse I&O leadership team and reporting structure. Foster team approach across IS organization, communicate openly and regularly with employees, and collaborate with other functional areas and IS and company employees.
• Collaborate with direct reports and teams to support career progression, nurture development, and support achievements.
• Collaborate with Chief Information Security Officer (CISO) to ensure I&O team and performance contributes, embraces, and applies security strategy.
• Drive alignment of I&O strategies with company Environmental, Social and Governance (ESG) goals.
• Manage and direct IS I&O team members, provide direction and balance team workload, participate in hiring process, onboarding, deliver timely performance feedback to direct reports, execute performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with employee development needs.
• Other activities, duties, and responsibilities as assigned.

Qualifications

• Bachelor’s Degree from accredited degree program in Computer Science, Information Technology (IT), Engineering, or related field of study, and/or minimum of 15 years of experience or equivalent combination of education, training, and experience
• Advanced business understanding and Information Technology acumen
• Broad understanding of technologies and functional business processes aligned across functional business areas such as Operations, Business Development, Finance, Procurement and Human Resources
• Advanced project leadership skills with experience implementing large, cross-functional projects
• Knowledgeable of and adheres to company, Information Services (IS), and IS Security standard operating procedures, policies, and practices
• Leadership and mentoring abilities with focus on fostering positive team culture and driving team success
• Able to develop engaging partnerships with team and organizational stakeholders through trust, teamwork and direct communication
• Skilled in setting strategic direction and managing budgets
• Ability to lead confidential discussions, influence leadership decision-making, determine direction, and prioritize responsibilities
• Critical thinking and problem-solving skills to identify and address challenges, risks, and opportunities
• Advanced negotiation and contract management skills
• Thorough understanding of vendor services, costs, and terms and conditions
• Experience effecting organizational change using continuous improvement methodologies
• Experience managing Request for Information (RFI) processes
• Limited travel required
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.