Operations of a Madventures tour desks in your property for the assigned amount of hours by your department head
Drive sales for Mad Monkey tours, third party tours and travel services to in-house and walk-in guests.
Support Guest Experience team to promote and collect payments for nightly events.
Maintain records of each sale and customer details for administrative purposes
Manage Travel & Tour payments and expenses in line with Finance policy.
Resolve logistical and experiential issues as and when they occur, including outside office hours.
Drive conversion of honest reviews from satisfied guests.
Use of a Tour Managements System (TMS) as a single source of truth for tour bookings.
Mad Monkey is a renegade team of humans on a mission to deliver the best travel experience for our guests & the best working experience for our team.
Our team is predominantly made up of those "millennials" you keep hearing about, it's pretty fun to work here and we are always on the lookout for talented individuals to join us. Send your email to hr (at) madmonkeyhostels.com.
We actively work to benefit our local communities, provide fair employment and continually invest in our team's growth, development & success.
Since 2011 we have grown internationally to be one of the leading experience hospitality companies in Asia by catering to & caring for the curious young traveller that exists in all of us.
Find out more about us and our operating model at http://www.madmonkeyhostels.com
