Job Description

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Travel Specialist

Maryland, Columbia FREQUENTIS USA, Inc.
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Job Introduction

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions.

Key Tasks

Travel Coordination & Booking

• Plan, book, and manage domestic and international travel arrangements, including flights, accommodations, ground transportation, and visa support if required

• Ensure all travel bookings comply with company travel policies and cost guidelines

• Optimize travel itineraries to balance efficiency, cost-effectiveness, and employee convenience

Policy Compliance & Administration

• Enforce company travel policies and provide guidance to employees on travel procedures

• Monitor travel expenses for compliance and escalate deviations as needed

• Maintain and update travel policies, procedures, and guidelines in collaboration with HR/Finance

Vendor & Agency Management

• Act as primary liaison with travel management companies (TMCs), airlines, hotels, and other service providers

• Negotiate and maintain preferred vendor agreements where applicable

• Monitor vendor performance and service quality

Travel Support & Issue Resolution

• Provide real-time support to travelers, including handling itinerary changes, cancellations, or emergency situations

• Manage disruptions such as delays, cancellations, or travel restrictions efficiently

• Ensure traveler safety by aligning with company risk management and duty of care obligations

• Provide guidance on travel insurance matters and support the processing of related insurance claims

Cost Control & Reporting

• Track travel expenses and identify opportunities for cost savings and process improvements

• Generate regular reports on travel spend, trends, and policy compliance

• Support budgeting and forecasting for travel-related costs

• Support travel invoicing for programs

Process Improvement & Systems

• Drive continuous improvement of travel processes and systems

• Support implementation and optimization of travel booking tools and expense systems

• Ensure accurate data maintenance in travel systems

Key Qualifications

• Bachelor’s degree in Business Administration, Hospitality, or a related field (or equivalent experience)

• 2–5+ years of experience in corporate travel management, travel coordination, or similar role

• Experience working within an internal corporate environment preferred

• Strong organizational and multitasking skills with attention to detail

• Excellent communication and stakeholder management skills

• High service orientation and ability to manage urgent requests under pressure

• Solid understanding of travel booking systems and expense tools

• Analytical mindset with ability to track and interpret travel data

• Knowledge of travel regulations, visa requirements, and international travel logistics

• Proficiency in Microsoft Office and enterprise systems (e.g., SAP Concur, travel platforms)

• Job-related background check will be required.

• US citizen or Greencard Holder

Our Values

Frequentis USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Around 2,100 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Benefits

Benefits:
We are committed to supporting our mission through the following employee benefits:
• Medical, Dental, and Vision Insurance
• Health Savings Accounts
• Competitive 401(k) Plan with company match and immediate vesting
• Employee Life Insurance & AD&D
• Company-paid Short-Term and Long-Term Disability Insurance
• Employee Assistance Program
• Generous holidays, including a full week off from December 25 to January 1
• PTO that scales with tenure and sick leave
• Company-sponsored team-building activities to boost morale and productivity.
• Bonus Plan

TRUST-BASED
MODERN MENTORING TRAININGS

WORKING HOURS
IT-EQUIPMENT PROGRAM

Benefits

TRUST-BASED
MODERN MENTORING TRAININGS

WORKING HOURS
IT-EQUIPMENT PROGRAM

Salary

Salary Range: $65,000 to $80,000

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Discover the best way of working

Chris Zhang

Talent Acquisition
| zhi.zhang@frequentis.com
| Social media contact

"Frequentis stands for safe, open & family-friendly corporate culture, we hire for personality & train skills. People & their values matter to us. That's why I'm not only interested in your skills, but also in your personal passion and commitment."

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At Frequentis we don’t just create innovations,we create a kind of wonderto make the world a safer place.

About Frequentis

Frequentis stands for a safer world. Their solutions are used in our customers’ command and control centres to help them make the world safer.

Frequentis is a world leader in high-tech solutions for Air Traffic Management, supporting both civil and military air traffic control organisations, as well as Public Safety and Transport, where police, emergency rescue services, fire brigades, railways, coastguards, and port authorities rely on their extensive portfolio.

The listed family business based in Vienna, Austria, drives innovative and sustainable solutions for safety and security in everyday life and in the safety-critical sector. Its air traffic optimisation solutions for air traffic control centres are contributing to reducing emissions.

As a global player with more than 2,400 employees (full-time equivalents/FTE), Frequentis has a worldwide network of companies in over 50 countries. Its products, services, and solutions are used in around 150 countries. Shares in Frequentis are traded on the Vienna and Frankfurt stock exchanges; ISIN: ATFREQUENT09, WKN: A2PHG5. In 2024, revenues were EUR 480.3 million and EBIT was EUR 32.1 million.

Industry

IT & Software

Company Size

1,001-5,000 employees

Headquarters

Vienna, AT

Year Founded

Unknown

Website

frequentis.com

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