Gap International

Travel & Operations Coordinator

Gap International  •  Springfield, PA (Onsite)  •  5 months ago
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Job Description

ABOUT THE ROLE

Gap International is seeking a Travel & Operations Coordinator to ensure our consultants, clients, and internal teams are seamlessly supported through precise planning, proactive coordination, and operational excellence. This role is ideal for someone who thrives on complexity, anticipates needs, and brings calm and rigor to fast-moving environments. You’ll manage high-visibility travel logistics, operational coordination, and cross-functional problem-solving that directly impacts client delivery and firm performance.

ABOUT GAP INTERNATIONAL

Gap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace. For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries—from CEOs and executives of Fortune 1000 companies to entrepreneurs. Headquartered in Philadelphia metropolitan area, Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.

RESPONSIBILITIES

Travel & Logistics

  • Manage end-to-end domestic and international travel for consultants and client-facing teams
  • Coordinate complex itineraries, last-minute changes, and time-sensitive needs
  • Serve as primary contact for travel disruptions and resolve issues in real time
  • Maintain vendor relationships and ensure compliance with policies and budgets
  • Track costs, reconcile expenses, and identify efficiency opportunities

Operations & Coordination

  • Support planning for client engagements, internal programs, and off-site meetings
  • Coordinate calendars and logistics across multiple stakeholders and time zones
  • Partner with consulting, finance, and administrative teams for seamless execution
  • Maintain accurate records and continuously improve processes and tools

Communication & Stakeholder Support

  • Act as a trusted operational partner to senior leaders and consultants
  • Communicate clearly and professionally with internal teams and external partners
  • Handle confidential information with discretion

REQUIREMENTS

  • Bachelor's Degree Preferred

  • 5–10 years in travel coordination, operations, or logistics-heavy roles

  • Proven success managing complex, high-volume travel for senior professionals

  • Experience in fast-paced, professional services or consulting environments

  • Skilled in domestic and international travel planning

  • Strong proficiency with travel platforms, expense systems, and calendar management

  • Highly organized, detail-oriented, and calm under pressure

  • Excellent communication skills and ability to work with senior executives

  • Service-oriented mindset with sound judgment and discretion

GAP INTERNATIONAL ASSOCIATES

  • Purposeful people at work impacting companies around the world
  • People who thrive in a learning environment and enjoy learning, growing, and performing at their best; energized to continually push beyond their comfort zone
  • Comfortable with ambiguity; eager to take on things they don't know how to do
  • Curious and flexible when it comes to their own growth and development, as well as receptive to coaching and feedback to maximize their potential
  • Willing to communicate and contribute thoughts, insights and new ideas to senior leaders both internally and externally

WHAT WE OFFER

  • Purpose-driven work
  • An unmatched culture and commitment to ongoing growth and development
  • Highly competitive health benefits
  • Generous 401k
  • Bonus based on company and individual performance
  • Tuition reimbursement
  • International travel opportunities

Gap International associates are based out of our corporate office in the Philadelphia metropolitan area. In order to be considered for this role, applicants should be legally authorized to work in the US.

Gap International is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need, and all qualified candidates will receive consideration.

Gap International

About Gap International

Gap International is a global performance consulting company with over 40 years of experience partnering with executives and their organizations to deliver extraordinary business results in an ever-evolving world.

Headquartered in Philadelphia, Gap International has worked with over 50,000 executives across 1,500 organizations in 68 countries. We bring deep experience across sectors—from manufacturing, retail, energy, pharmaceuticals, financial services and more.

While most companies face a 70% failure rate in major initiatives, Gap International empowers organizations to achieve superior performance—outcomes that defy the odds and redefine what’s possible. Through a proprietary methodology rooted in the profound connection between mindset and performance, we help clients align leadership, shift entrenched thinking, and catalyze enterprise-wide transformation.

Real-world examples from Fortune 500 clients include:

· Increasing manufacturing output by 40%—without adding production lines

· Boosting on-time delivery from 45% to 80%

· Growing operating profit from 4% to 25% over six years

· Generating 28% revenue growth in a single year

We engage deeply with individuals, teams, and entire organizations to challenge past-based assumptions, break through limiting paradigms, and unlock extraordinary thinking.

With 90% of our clients returning, the impact is not only powerful—it’s enduring.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Springfield, PA
Year Founded
1978
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