The role:
As a member of the Booking Delivery Team, you’ll be providing administrative support to the operations and sales team by printing, packing and posting finalized travel documents, ensuring our finished product really looks and feels the part – showcasing both our brand, our product and our service - well before our clients have even left. As the final person to encounter our client-facing documents before they reach the recipient, the timely delivery of these resources will be your responsibility, and your ability to take a systematic yet client-focused approach to your work will ensure optimum success in this role.
This is currently a temporary role, full-time in office, from late August through the end of October.
What You Will be Doing:
Print generic travel documents such as destination guides, dossiers and maps
Pack and send final trip documents to clients
Other duties assigned by your line manager for the overall benefit of the organization
What We Are Looking for From You:
Administrative experience gained in an order processing/order fulfilment capacity
Task orientated, with a systematic and methodical approach to work
Eye for detail, able to balance productivity and accuracy, to maintain quality
High quality communication/interpersonal skills in emails, in-person and on the phone
Proficient in MS Office (Excel, Word, Power Point, Outlook, Teams and SharePoint)
Advanced level of English, both written and spoken (UK, US & AUS)
About us:
Inside Travel Group Ltd is a pioneering travel company with a passion for crafting extraordinary experiences in Japan. With offices in the UK, USA, Australia, and Japan, we have been connecting travelers to the heart and soul of Japan with our customized tours and unique travel experiences. Winning numerous awards for our innovative packages and services, we have built a reputation for excellence and sustainability in travel. Becoming B Corp certified in 2023 has further solidified our commitment to not just creating unforgettable holidays, but also to making a positive impact on the world.
Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, FL, GA, IN, MI, MN, NC, NV, OR, PA, TX, VA.
Inside Travel Group participates in the E-Verify Program for all US based applicants.
Inside Travel Group (ITG) is a specialist tour operator headquartered in Bristol, UK, with sales branches located in Broomfield, Colorado and Brisbane, Australia, and an operations branch based in Nagoya, Japan. The company consists of specialist travel brands InsideJapan Tours, established in 2000, and InsideAsia Tours, which specialises in travel to Asia.
The multi-award-winning InsideJapan is one of the world’s largest and most respected independent providers of travel to Japan. The company offers unique group tours, tailored travel, and cultural experiences that few get the chance to discover.
With years of experience living, working, and travelling in our destination countries, our team offers unrivalled advice and support, whatever our customers’ budget or personal interests. Our trips give people the chance to experience both the popular and little-known aspects of Japanese and Asian culture, providing customers with an insight into the diverse character of the countries we love.
We guarantee that you'll have our support every step of the way: in planning and preparation for your trip and during your travels – including on the ground in case something unexpected occurs or you want to make a change. We never pass the buck or fail to take responsibility. We’ll always be there to help you and make it right.
