Job Description

About SiGMA World:

Founded in 2014 and headquartered in Malta, SiGMA Group is a global leader across iGaming, emerging technologies, affiliate marketing, events, and media. With over 450 professionals across Malta, Cyprus, Serbia, Brazil, Armenia, and the Philippines, we deliver large-scale international events that bring together industry leaders from around the world. Our operations are global, fast-moving, and built on strong execution, collaboration, and consistently high standards!

About the role:

We are looking for a proactive, organised and detail-oriented Travel Coordinator to join our Travel team. The role will support employees with their day-to-day travel needs and help ensure a smooth and well-organised travel experience. You will work closely with employees, internal teams and external travel suppliers to coordinate travel arrangements and support employees throughout their travel.

This is a hands-on and varied role suited to someone who enjoys organisation, working with people, solving problems and managing different priorities in a fast-paced environment.

Key Responsibilities:

Travel Coordination

• Coordinate day-to-day travel arrangements for employees, helping ensure all necessary arrangements are in place, including accommodation, travel documentation and local transportation.

Visa & Travel Documentation

• Support employees with their visa and travel documentation requirements.

Accommodation Management

• Arrange suitable accommodation in line with company travel policies, traveller requirements, approved budgets and safety considerations.

Transportation Arrangements

• Coordinate local transportation, including airport transfers and other ground transportation, to support smooth and efficient travel.

Flight Booking Coordination

• Work closely with the Travel team responsible for flight bookings, providing the required travel details and ensuring arrangements are properly coordinated.

Expense & Budget Support

• Assist with tracking travel-related expenses and maintaining accurate records in line with company policies and approved budgets.

Traveller Support

• Support employees with travel-related questions, changes or unexpected issues, helping to find practical and timely solutions.

Documentation & Reporting

• Maintain accurate records of travel arrangements, expenses and relevant travel information to support internal tracking and reporting.

Policy & Process

• Follow company travel policies and procedures when arranging and coordinating travel, while ensuring relevant processes are followed accurately.

Team Support

• Support the Travel team with additional tasks and projects as required, contributing to the smooth running of the department.

What we're looking for:

• Previous experience in travel, tourism, hospitality or a similar coordination role is a plus, but not essential.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• A customer-focused approach and a genuine interest in helping others.
• Ability to manage multiple requests and priorities in a fast-paced environment.
• A proactive and solution-focused approach when dealing with changes or unexpected situations.
• Comfortable communicating with employees, internal teams and external suppliers.
• Good working knowledge of Microsoft Office / Google Workspace.
• Experience with travel booking systems or travel management platforms is an advantage, but training can be provided.
• Willingness to learn, develop and contribute as part of a team.
• Willingness to work weekends and public holidays when required, particularly during company events and busy travel periods.

What we value:

We are looking for someone who is reliable, organised and willing to learn, with a positive attitude and the ability to take ownership of their work. You don't need to have extensive travel experience to be successful in this role. If you are organised, detail-oriented, enjoy helping people and are comfortable working in a fast-moving environment, we would be happy to hear from you.

Why Join SiGMA Group

• Learn from experienced AI engineers on real, production products

• Join a globally established brand delivering industry-leading events

• Work with international teams across multiple markets

• Travel opportunities as part of your role

• Hybrid setup and flexible hours (great for balancing study)

• Work abroad up to 6 weeks per year (fully covered)

• Birthday leave and additional perks

• Access to 100+ courses via iGaming Academy