Job Description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Travel Consultant Trainee Program

This program provides training to become a Travel Consultant.

The training will be held Monday - Friday, in person at our office in Heredia, Costa Rica. After completing training, the position transitions to a hybrid schedule (4 days work from home, 1 day in office). The workweek is 5 days and includes one weekend day (Saturday or Sunday).

Where will your career take you?

We're not just any travel management company.

We help clients travel smart and achieve more.

• Are you a quick learner?
• Are you passionate about helping others?
• Excited about starting a career in travel?
• Interested to learn more?

We have the opportunity for you so read on!

Our Travel Consultant (Agent) Training program is a 10-Week In-person Training Program that teaches you about the world of corporate travel management, as well as the airline, car rental, rail, and hotel industries. After successful completion of the training you will be assigned to work as a Travel Consultant for BCD Travel.

What do our Travel Consultants Do?

We provide travel services to employees of a variety of companies. Our focus is to provide excellent service to our travelers--and you'll be the first impression we make. As a BCD Travel Consultant, you will:

• Help customers make business travel arrangements (via telephone calls, email or chat).
• Work with a large variety of travelers, all traveling for business around the world.
• Have lots of opportunities to delight our customers and share your expertise and recommendations.

Program Overview

• Weeks 1-6: Interactive instruction on using our systems and tools to fulfill business travel requests. At the end of each week you will be tested on what you learned.
• Weeks 7-10: The previous week's training will be put into action by taking calls from our customers in a supported environment.
• Upon Completion - You've successfully completed the training and you will be assigned to work with our clients. (Yay!!)

About you

• Must be 18 years of age or older
• High School diploma
• Must be bilingual english and spanish
• Previous coursework in business or hospitality/tourism/airport (preferred)
• Demonstrated excellent customer services skills (verbal and written)
• Strong Computer skills
• Demonstrated internet research skills
• Demonstrated typing skills

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD

You’ll be offered

• Flexible working hours and work-from-home opportunities
• Opportunities to grow your skillset and career
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• An inclusive work environment where diversity is celebrated

Interested?

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply

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