Red Hawk Casino

Travel Center Customer Service Representative - Grave Shift

Red Hawk Casino  •  Placerville, CA (Onsite)  •  5 days ago
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Job Description

DUTIES AND RESPONSIBILITIES

Provide excellent customer service. Example: If two employees are on duty and only one is running a cash regis¬ter while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immedi¬ately in order to provide fast and friendly service to the custom¬er.

  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
  • Follow company policies regarding cash control, proper safe operation.
  • Follow correct vendor check-in procedures.
  • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condi¬tion.
  • Other duties may be assigned from time to time by the Store Manager.

QUALIFICATION REQUIREMENTS

  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Pass all required training including alcohol, tobacco, UST and food handler testing.
  • Eighth-grade level math competency in order to make change, complete shift re¬ports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift.
  • Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time.

Performance Indicators:

  • Cash variances.
  • Site standards.
  • Customer service.
  • Commitment to the store and team.
Red Hawk Casino

About Red Hawk Casino

Red Hawk Resort + Casino brings an exhilarating experience to a breath-taking location. Owned by the Shingle Springs Band of Miwok Indians, Red Hawk Casino blends Vegas-style thrills with the natural beauty of Northern California. Home to those who play with passion, Red Hawk Casino offers over 2,300 exciting slots, progressive jackpots, 75 table games, premier high–limit area, an entirely non-smoking lower level, shopping and retail and childcare facilities.

Red Hawk is home to six distinctive dining options to suit anyone’s taste. Our restaurants feature a variety of cuisines ranging from a traditional steakhouse to Asian, casual dining or buffet.

Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful mountain top less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that inspires and excites. A 3,000 space parking facility adds convenience to your experience, or treat yourself to curbside valet – it's complimentary!

Shingle Springs Band of Miwok Indians

As stewards of the land, it is the Shingle Springs Band of Miwok Indians’ vision that Red Hawk Casino be created to honor the past and celebrate the future. The casino’s architecture will is in harmony with tradition, nature and our surroundings. The Red Hawk Casino delivers significant economic benefits to the local community of El Dorado County.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Placerville, California
Year Founded
2008
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