Job Description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Summary

The Transportation Supervisor provides day-to-day leadership and operational oversight of transportation services to ensure safe, reliable, and efficient transportation for clients and organizational needs. This position is responsible for supervising drivers, coordinating driver schedules and transportation requests, determining efficient routes, supporting driver training and development, maintaining required departmental reporting, and promoting compliance with safety, regulatory, and organizational standards.

Essential Duties and Responsibilities

• Coordinate the orientation, training, and scheduling of drivers.
• Support staffing of the Transportation Department, including the selection, orientation, training, and scheduling of employees.
• Supervise drivers and provide ongoing direction, support, and performance feedback.
• Coordinate transportation requests and inquiries.
• Determine efficient routes to specified locations and ensure adequate driver availability to meet transportation needs.
• Complete and maintain required Transportation Department reports and documentation.
• Model appropriate and safe driving practices for drivers.
• Maintain a safe driving record and promote adherence to organizational transportation and safety requirements.
• Respond appropriately to emergency and crisis situations.
• Attend required departmental and organizational meetings.
• Participate in training and development activities to enhance job knowledge and skills.
• Demonstrate conduct consistent with Pyramid Healthcare's ethical standards.
• Must exercise discretion and maintain confidentiality with regard to all company information. 
• Completion of all required trainings as designated by the company and accreditation/licensing entities. 
• Other duties as assigned. 

Supervisory Responsibilities

Provides direct supervision and day-to-day leadership to assigned drivers. Responsibilities include participating in employee selection, orientation, training, scheduling, coaching, performance oversight, and ensuring adequate driver coverage to meet operational needs.

Required Qualifications

Licensure, Education, & Experience

• High School Diploma or equivalent preferred.
• Experience preferred, but not required.
• Valid driver's license required.

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Familiarity with basic automobile repairs.
• Knowledge of CARF standards.
• Ability to determine efficient transportation routes and coordinate driver availability based on operational needs.
• Knowledge of safe driving practices and the ability to model appropriate driving skills for other drivers.
• Excellent verbal, written, and interpersonal communication skills.
• Strong leadership, organizational, and time-management skills.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to communicate effectively and interact professionally with individuals from diverse backgrounds.
• Ability to gather and analyze information to solve problems independently and collaboratively.
• Ability to respond appropriately and remain calm and decisive during emergency or crisis situations.
• Ability to work independently and as part of a team.
• Ability to exercise objective and ethical decision-making.
• Ability to demonstrate flexibility and adapt to changing operational needs.
• Ability to maintain professionalism, consistency, confidentiality, and appropriate boundaries when interacting with clients, staff, visitors, and the public.
• Ability to foster a team environment and support continuous improvement initiatives.

Physical Demands

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, walk, use hands to operate motor vehicles, computers, office equipment, and technology, and reach with hands and arms. The employee is occasionally required to climb stairs, stoop, kneel, crouch, or twist. The employee may be required to lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The position requires the ability to safely operate a motor vehicle and perform the physical functions necessary to support transportation operations.

Work Environment

This position operates in behavioral healthcare facilities, office environments, company vehicles, and community settings. Regular local and/or regional travel is required to support transportation operations. The employee regularly interacts with clients, drivers, facility staff, and members of the community and may be required to respond to changing schedules, transportation needs, weather conditions, traffic conditions, and emergency situations. Employees may be exposed to communicable illnesses and emotionally sensitive or traumatic situations while performing the essential functions of the position.

Compensation

This position may be subject to state or local wage transparency requirements. Where required by law, a compensation range will be provided. For candidates applying in jurisdictions with such requirements, the applicable range will be disclosed either in this posting or during the interview process. Please note that compensation may vary depending on factors such as geographic location, experience, qualifications, and internal equity. To inquire about the salary range for your specific location, please contact our recruitment team.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.