Job Description

Transportation Services Supervisor

Department: Transportation

Employment Type: Seasonal - Full Time

Location: Anchorage Transportation and Guest Services

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We’re looking for a Transportation Services Supervisor to oversee daily operations, including dispatching, driver coordination, and scheduling. This role supports staff, monitors communications, assigns tasks, and ensures compliance with company policies and regulations. The ideal candidate will bring operational knowledge and strong leadership to maintain efficient and safe transportation services.

Responsibilities

• Supervises transportation services team and activities.
• Performs driver and dispatch duties.
• Assists with scheduling, transportation services activities and operations.
• Monitor radio and telephones to assist drivers and assign tasks as needed.
• Routinely applies knowledge of operations, company products and customer services to assist staff with routine questions.
• Performs incident investigation and reporting.
• Carries out management responsibilities in accordance with the Company’s policies, objectives and applicable government laws and regulations.
• Other duties as assigned.

Requirements

• Current, valid Commercial Driver's License (CDL), Class B with an air brake endorsement is required. (May be obtained through Company training course.)Three (3) years of experience in positions involving operations, dispatch, or training.
• Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
• Must meet Company's clean driver eligibility requirements.
• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
• Minimum age of 21 is required to hold a CDL.
• Motor coach driving experience is required.
• Three (3) years of experience in positions involving operations, dispatch, or training.
• Must pass a pre-employment background check.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

• Possess the ability to troubleshoot and problem solve with minimal supervision.
• Proficiency in the use of computer business applications.
• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.