Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

OPERATIONS & SAFETY (GO & UP) ONL

Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture. 

We support this commitment by providing: 

• Competitive Pension Plan 

• Employee learning & development programs and reimbursement 

• Recognition of prior Public Service for Vacation Entitlement 

• Employee Assistance and Wellness Benefit Programs 

• Parental Leave top-up, lactations accommodation and childcare partnerships 

• Menopause Policy 

• Employee Resource Groups 

Our Bus Scheduling Office reviews, plans, and schedules bus services for optimum and cost effective an utilization of drivers and bus equipment

What will I be doing?

• Develops and maintains detailed run guides and crew rosters that ensure optimum efficiency while maintaining a balanced level of work among bus drivers

• Prepares guides detailing uses of bus equipment and driver requirements to assist in the maximization of resources at each regional facility

• Prepares and maintains equipment cycling charts that identify bus equipment needs by type and location

• Builds and maintains a detailed computerized database of all bus trips by type and day of service required to operate the Bus Operations Transit Operating System which includes driver payroll

• Prepares and maintains detailed service changes in the Drivers’ Operating Timetable; transfers data to other departments to produce time-sensitive public timetables and related passenger bulletins

• Prepares drivers’ daily assignments, determines vacation allotments, approves leave requests and other absences; plans, organizes, and participates in meetings with Bus Drivers, their Supervisors, and Union members to discuss and resolve scheduling issues

• Investigates Customers Service Reports (CITs) and responds accordingly

• Reviews public rail and system timetables with Information Services and verifies the contents of timetable related passenger bulletins; prepares Bus Operations Notices and Bulletins

• Monitors, evaluates, and adjusts planned utilization of bus equipment and staff in conjunction with approved service changes to ensure that the required service levels operate efficiently and effectively

• Develops plans and business cases for new and expanding services (e.g. ridership projections, resource requirements, collective bargaining processes, and operating cost estimates) that may affect staffing levels and work requirements

• Investigates service alternatives by analyzing ridership and operating data and preparing detailed recommendations

• Develops rosters and adjusts staff costs by determining full-time versus part-time drivers staffing compliments, and overtime costs versus four-day week crews

• Investigates, reviews and analyses ridership, cost and operating data, and deciding which service alternatives to pursue and recommend

• Reviews existing and proposed service levels to project the bus equipment and driver requirement for budgeting and other purposes

• Develops cost analysis on matters pertaining to Bus Operations driver and vehicle requirements and utilization

• Other duties as assigned

What Skills and Qualifications Do I Need?

• Completion of a diploma in a related field - OR - completion of an apprenticeship program with trade certification

• Demonstrated experience in reviewing, planning, and scheduling bus services for optimum and cost effective and utilization of drivers and bus equipment

• Knowledge of legal and regulatory requirements governing delivery of bus transit services is an asset

• Organizational, analytical, and time management skills to plan and schedule staff and equipment for optimum and cost effective transit service delivery, and develops plans and business cases for new and expanding services

• Proficiency in computer applications including MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)

• Interpersonal and oral/written communication skills to prepare work and equipment schedules and guides detailing uses of bus equipment and driver requirements

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.