Job Description

Founded in 1878, Caleres is a global footwear company comprised of some of the world’s most loved brands including Famous Footwear, Sam Edelman, Vionic, Naturalizer, Dr. Scholl's, Allen Edmonds and many more. Caleres' legacy includes 145+ years of craftsmanship, a passion for fit with a mission to inspire people to feel great…feet first.

Transportation Planner

What You’ll Do

The Transportation Planner helps ensure customer orders are routed and shipped accurately and on time. This role works closely with Distribution Center Operations, Transportation, Order Management, customers, and carriers to coordinate shipments, resolve issues, and maintain continuous product flow.

Key Responsibilities

• Manage outbound shipping and routing activities for assigned customer accounts.
• Partner with Inbound Transportation and Order Management to identify orders that may be eligible for pre-routing and help reduce the risk of cancellations.
• Monitor available orders and create shipments using the Warehouse Management System (WMS) and Transportation Management System (TMS).
• Schedule customer and carrier pickup appointments and follow up to support on-time pickups.
• Monitor email and customer routing portals for routing requests, approvals, and updates.
• Follow customer-specific routing requirements to help minimize chargebacks and shipping issues.
• Maintain accurate records and documentation for customer orders, routing instructions, and shipments.
• Communicate daily shipping schedules, priorities, and at-risk orders to Distribution Center Operations leadership.
• Prepare and organize required shipping paperwork and maintain appropriate files.
• Maintain and update work instructions detailing shipping requirements for assigned customer accounts.
• Build strong working relationships with customers, carriers, Operations, Transportation, and Order Management.
• Partner with internal and external teams to resolve carrier capacity, routing, and service issues.
• Identify opportunities to improve routing efficiency and transportation processes.
• Coordinate with Distribution Center Operations to support continuous daily product flow.

What You’ll Bring

Preferred Qualifications

• Associate’s or Bachelor’s degree preferred.
• Previous experience in a distribution center, transportation, logistics, or customer service environment preferred.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong problem-solving skills and the ability to identify process improvements.
• Ability to communicate professionally and effectively, both verbally and in writing.
• Ability to build relationships and work effectively across multiple teams.
• Working knowledge of Microsoft Office.
• Experience working with a Warehouse Management System (WMS) and/or Transportation Management System (TMS) preferred.
• PKMS and AS400 experience is a plus.

Work Environment

This position works in an office/cubicle environment within a Distribution Center and regularly partners with Distribution Center Operations.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.

Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud