Job Description

ESSENTIAL FUNCTIONS:

• Ensure that all required driver training is accomplished within the established time parameters.
• Determine additional training needs for assigned driver staff.
• Facilitate training activities for both new and existing driver staff.
• Conduct periodic reviews and audits of driver activities to ensure compliance with Company policies, rules, regulations, and expectations.
• Conduct quarterly driver quality audits for areas outside their purview.
• Provide oversight and follow-up on all daily work assignments for assigned driver staff and ensure that the necessary resources are available to accomplish excellent customer service in compliance with Company standards and agreements.
• Ensure compliance with DOT rules and regulations.
• Manage call-ins for the designated geographical area and follow through to an acceptable resolution.
• Work closely with the appropriate procurement rep and or VP Care to address/resolve any service-related issue that may arise within the designated geographical area in a timely and acceptable manner.
• Performs routine route maintenance for accounts within the designated service area and works closely with area routers to improve service and efficiencies.
• Responsible for scheduling activities for the drivers assigned to the designated geographical area, coordinating for backup personnel, and in rare cases will be required to run routes for driver vacancies.
• Coordinate equipment repairs with truck shop personnel.
• Responsible for safety and compliance for drivers assigned to the designated geographical area.
• All units operating properly.
• Excellent equipment use and utilization.
• Availability of drivers' Hours of Service and related follow-up
• Route integrity.
• Ensure drivers operate in compliance with all Federal, State, Local, and Company regulations/policies and procedures.
• Monitor Omnitracs reports to ensure:
• Assists Transportation Manager in the conduct of accident investigations, reporting, follow-up and discipline, if necessary, in accordance with Company policy.
• Maintain / monitor reports and data entry related areas to ensure performance of assigned driver staff is meeting established Company expectations.
• Keep management advised of all performance related issues and recommend solutions.
• Daily supervision of designated employees to include routine coaching and counseling.
• Responsible for continuous process improvement for the assigned areas.
• To be effective, communicate both internally with management, employees, supporting staff, and external customers.
• Expected to perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This position will be responsible for supervising designated drivers.

QUALIFICATIONS:

• Basic computer skills and knowledge of various applications is required (MS Office, Omnitracs, RoadNet, Sapphire, SAP, etc.)
• Must demonstrate knowledge of the designated service area.
• CDL preferred but not required.
• Must demonstrate knowledge of Federal/State DOT regulations, OSHA, HAZMAT, and other relevant governmental and industrial standards and policies.
• Must demonstrate the ability to prioritize projects and meet established deadlines.
• Must demonstrate good interpersonal and verbal/written communication skills.
• Must demonstrate the ability to analyze situations appropriately and to pursue an effective course of action.
• Must have an excellent work and safety record.
• Must consistently meet or exceed established goals and objectives which includes the following specific goals.

PHYSICAL DEMANDS:

• Able to lift up to 50 pounds.

Darling Ingredients is an equal opportunity employer and gives consideration to qualified applicants without regard to race, color, creed, religion, age, pregnancy, sex, sexual orientation, gender identity, national origin, genetic information, physical or mental disability, military service, protected veteran status, or any other characteristic protected by applicable federal, state and local law. Know Your Rights: If you would like more information, please click on the link and paste into your browser: https://www.eeoc.gov/poster