Job Description

Hourly/Non-Exempt

Reports to: County Manager

Summary: As Dispatcher, coordinate the movements of means of transport vans and buses by communicating with Drivers through computers, phones and two-way radios. Assign drivers to their respective vehicles and ensure that time schedules are maintained.

Essential Duties Dispatcher:

• Answer phones at a high volume
• Schedule drivers and make vehicle assignments
• Communicate any changes to drivers and clients
• Keep track of the progress that drivers make along their routes.
• Follow the routes taken by the drivers
• Check the drivers’ in and out time and transfer these records into files
• Handle any requests and/or complaints communicated by the clients.
• Verify eligibility and schedule agency services for clients
• Other duties as assigned

Skills

• Strong communication skills both written and verbal
• Strong organization skills and ability to prioritize work independently
• Ability to work with computers and other office equipment

Requirements

• Must be able to sit for long periods of time
• High School Diploma or equivalent.
• Pre-Employment, Post-Accident, Random and Reasonable Suspicion Drug Screens
• National Background Check

Pursuant to relevant state and federal laws, it is the policy of PACS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, sex, national origin, sexual orientation, gender identity or expression, ancestry, age, pregnancy or related medical condition, marital or familial status, disability, veteran status, political affiliation, or genetic information.

Employer-employee relations shall include, but not be limited to, hiring, promotion, termination, tenure, recruitment and compensation.