Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Annual Hiring Range/Hourly Rate:

• $16-19 An Hour

Benefits:

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Free hot healthy meals for unit operations roles

A Dispatcher is responsible for dispatching drivers to and from aircraft.

Main Duties and Responsibilities:

• Dispatch's drivers to airlines in a timely manner
• Tracks & Logs on/off airline times
• Prepares boarding bills for food production, drivers and coordinators
• Receives telephone calls and computer printouts of passenger counts from airline companies
• Compiles reports
• Follows directions
• Works as a member of a team
• Additional duties may be assigned as deemed necessary by management

Qualifications

Education:

• High School Diploma or GED preferred

Work Experience:

• Up to one-year experience preferred

Technical Skills: (Certification, Licenses and Registration)

• Some locations may require a Customs Seal from the local airport authority
• Current U.S. driver's license

Language / Communication Skills:

• Must be able to read and write to complete required forms
• Communicate effectively with supervisors and co-workers

Requirements of the Job:

• Advanced typing skills
• Basic math skills, must be able to add and subtract
• Attention to detail
• Work assigned schedule which may vary and could include weekends and holidays
• Works overtime when required
• Arrives to work on-time
• Must comply with Company Policies
• Completes paperwork and related administrative duties

Work Environment

• Will be exposed to extreme temperature changes and noise
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills

• Engaging – Understanding others, Team Leadership and Developing People

• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect To demonstrate these Values, we expect to observe the following from everyone: 

Excellence

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

• We care about what we do, and we understand the impact we have on others and the planet.

• We always look out for each other –creating a safe workplace environment is everyone’s responsibility

Respect

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

• We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

04/04/2026

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!