Job Description

TITLE: Transportation Department- Secretary & Dispatcher

POSITION SUMMARY:

The Transportation Department Secretary & Dispatcher plays a critical role in supporting the safe, efficient, and reliable transportation of students throughout the district. This position coordinates daily dispatch operations, maintains transportation records, supports regulatory compliance, assists with routing and scheduling, and provides administrative support to the Transportation Department. The individual serves as a primary point of communication among transportation staff, district personnel, parents, and community members while maintaining professionalism, confidentiality, and a strong commitment to student safety.

QUALIFICATIONS:

• Education:
• High school diploma or equivalent required.
• Experience:
• A minimum of two (2) years of experience in school transportation operations or a related field preferred.
• Specialized Knowledge:
• Working knowledge of Missouri school transportation laws, regulations, and safety requirements.
• Familiarity with applicable commercial driver's license (CDL) requirements and federal and state transportation regulations.
• Knowledge of the Camdenton R-III School District attendance areas, roadways, and surrounding communities.
• Technical Skills:
• Proficiency in transportation routing software, preferably TransAct.
• Proficiency in standard office software, data entry, and electronic recordkeeping.
• Professional Skills:
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks and respond appropriately to changing transportation needs.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

GENERAL REQUIREMENTS:

Employees are expected to meet the requirements outlined in the district's Faculty / Support Staff Expectations

REPORTS TO: Director of Transportation

ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES:

Routing, Scheduling & Dispatch Operations

• Maintain and update student transportation routes and related information in the district's routing software.
• Prepare and maintain turn-by-turn directions, route information, bus line-up materials, and other transportation documents in preparation for the beginning of each school year and as changes occur.
• Coordinate daily shuttle operations, including scheduling, vehicle assignments, dispatching, and recordkeeping.
• Process and track requests for district vehicles other than school buses, ensuring accurate records of vehicle assignments and usage.
• Coordinate substitute driver assignments for shuttle operations and other approved transportation needs.
• Assist the Director of Transportation with route adjustments, schedule changes, and the coordination of daily transportation operations.
• Assist with planning, scheduling, and coordinating transportation services for summer school and other district-approved programs.
• Coordinate transportation needs for special education and early childhood programs in collaboration with appropriate district personnel, supporting compliance with applicable Individualized Education Program (IEP) transportation provisions.
• Communicate route, schedule, and operational changes to appropriate transportation personnel and district staff.

Regulatory Compliance & Records Management

• Maintain accurate and current transportation records, including applicable driver credential information, required license renewals for non-CDL drivers, and safety meeting attendance and training documentation.
• Monitor required renewal dates and training records and notify the Director of Transportation of upcoming deadlines or compliance concerns.
• Maintain accurate student transportation rosters and update records promptly as route assignments and transportation needs change.
• Ensure transportation documents, schedules, and records are organized, accessible to authorized personnel, and maintained in accordance with district procedures and applicable requirements.
• Assist with preparing reports, documentation, and records requested by district administration or required for transportation operations.

Student Safety & Communication

• Serve as a communication liaison among parents and guardians, building administrators, transportation staff, and other district personnel regarding transportation questions and concerns.
• Receive, document, and appropriately direct transportation concerns to the Director of Transportation or the appropriate district administrator for resolution.
• Review school bus camera footage as authorized to assist with investigating reported incidents, evaluating student behavior, and identifying potential safety concerns.
• Communicate relevant safety observations and recommendations to the Director of Transportation.
• Support district transportation procedures related to student assignments, bus passes, route changes, and other transportation requests.
• Maintain confidentiality when handling student information, personnel matters, video footage, and other sensitive records.

Administrative & Departmental Support

• Provide daily administrative support to the Director of Transportation and other designated transportation personnel.
• Manage departmental correspondence, telephone calls, messages, forms, and other routine office communications.
• Maintain organized electronic and paper files related to transportation operations.
• Assist with preparing communications, reports, schedules, meeting materials, and other departmental documents.
• Provide courteous, timely, and professional customer service to parents, employees, district personnel, and community members.
• Assist with special projects and other transportation-related duties as assigned by the Director of Transportation.

EVALUATION:

Performance will be evaluated in accordance with the provisions of the Board's policy on Evaluation of Support Staff.

TERMS OF EMPLOYMENT:

• Work Calendar: 250 days per year.
• Work Schedule: 8 hours per day, excluding a 30-minute unpaid lunch period.
• Pay: Starting rate of $17.94 per hour, with credit for up to seven (7) years of relevant experience, in accordance with district compensation guidelines.
• Benefits: Eligible benefits include district-paid health insurance, paid sick leave, retirement benefits, and other benefits provided under applicable district policies.