Job Description

AMHC is seeking an organized and mission-driven Transportation Specialist to support individuals in Aroostook County by coordinating transportation services and administering emergency (Wrap) funds.

This role is essential in ensuring clients have access to critical services, resources, and supports that promote stability and community integration.

The Transportation Specialist oversees the daily operations of the Transportation Service and Wrap Emergency Funds within the Community Integration Program. This position ensures that eligible individuals receive timely, safe, and compliant transportation and financial support services while maintaining strong collaboration with internal teams and community partners.

Key Responsibilities

Transportation Coordination

• Recruit, train, and supervise volunteer drivers and support staff
• Ensure compliance with driver requirements (licenses, insurance, training)
• Coordinate transportation requests and scheduling
• Partner with local transportation providers when needed
• Provide guidance on transportation services to clients and providers

Emergency (Wrap) Funds Administration

• Support providers and clients with emergency fund applications
• Ensure applications meet all contractual requirements
• Coordinate processing of approved funds and payments

Program Operations

• Verify eligibility for transportation and emergency fund services
• Maintain accurate and up-to-date records and database entries
• Coordinate gas cards, transportation vouchers, and related supports
• Serve as a resource for clients, families, and community partners
• Collaborate with internal teams and external providers to meet service needs

Financial & Administrative Duties

• Monitor program budgets and track expenses
• Prepare and process transportation invoices
• Coordinate with finance, billing, and IT departments
• Support funding development opportunities and program improvements
• Assist in policy development and quality improvement initiatives

Reporting & Compliance

• Compile data and assist with required reporting and performance measures
• Ensure compliance with all contractual and regulatory requirements
• Collaborate with leadership to identify service improvements

General Expectations

• Maintain confidentiality and ethical standards
• Provide respectful, inclusive, and supportive customer service
• Work collaboratively with team members and community partners
• Demonstrate strong organization, communication, and problem-solving skills

Work Environment & Requirements

• Office-based environment with occasional coordination across the community
• Ability to sit, stand, walk, and use standard office equipment
• Ability to lift up to 10 pounds
• Reasonable accommodations available as needed

Schedule

• Full-time, non-exempt position
• Standard hours: Monday–Friday, 8:00 AM – 5:00 PM
• Occasional extended hours based on program needs

Supervision

Reports to the Director of Community Integration

Why Join AMHC?

• Make a meaningful impact by improving access to essential services
• Be part of a collaborative, mission-driven team
• Opportunities for professional growth and development

If you're passionate about making a difference and ready to take the next step in your career, we want to hear from you!

AMHC is an Equal Opportunity Employer

Requirements

This position requires a high school diploma or equivalent and 3 years of experience in a business or social service field.