Job Description

Job Details: Level: Experienced,

Job Location: Knoxville - THD - KNOXVILLE, TN 37914,

Position Type: Full Time, Education Level: High School,

Job Category: Transportation, House-Hasson Hardware is looking for an organized, dependable Transportation Coordinator to support the daily operations of our transportation and delivery teams. In this role, you will help coordinate delivery schedules, communicate with drivers and internal departments, maintain transportation records, and assist with resolving delivery-related issues.

You will play an important role in keeping deliveries running smoothly, supporting our drivers, and helping ensure our customers receive their orders safely, accurately, and on time.

Responsibilities

• Coordinate and monitor daily delivery schedules, routes, and transportation activities.
• Communicate with drivers regarding schedules, route changes, delays, and other delivery-related needs.
• Work closely with warehouse, shipping, customer service, and other departments to coordinate deliveries.
• Track delivery progress and communicate delays or scheduling changes.
• Assist with route planning and scheduling to improve efficiency and use transportation resources effectively.
• Maintain accurate delivery, mileage, fuel, and other transportation records.
• Assist with coordinating vehicle maintenance, repairs, and inspections.
• Follow up on delivery discrepancies, customer concerns, and transportation-related issues.
• Support compliance with DOT requirements, company safety policies, and transportation procedures.
• Review driver documentation, vehicle inspection reports, and other required records.
• Prepare transportation reports and track key performance indicators (KPIs).
• Identify opportunities to improve transportation processes, communication, and service.
• Provide administrative and operational support to the Transportation Manager and transportation team.
• Assist with additional transportation responsibilities as business needs change.

Qualifications

• High school diploma or GED required.
• Associate degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Two or more years of experience in transportation, dispatching, logistics, distribution, or a related role preferred.
• Experience working with commercial drivers, delivery scheduling, fleet operations, or warehouse distribution is a plus.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Strong communication and customer service skills.
• Ability to troubleshoot problems and respond effectively to unexpected delivery or transportation issues.
• Strong attention to detail and accuracy when maintaining records and preparing reports.
• Basic understanding of transportation, routing, scheduling, and fleet operations.
• Familiarity with DOT regulations and transportation safety requirements is preferred.
• Proficiency with Microsoft Excel, Outlook, Word, and other Microsoft Office applications.
• Ability to learn transportation management systems (TMS), routing software, and other operational systems.
• Ability to work independently while also collaborating with drivers, warehouse teams, customer service, and management.
• Ability to sit and work at a computer for extended periods and occasionally walk or stand in warehouse and shipping areas.
• Ability to occasionally lift up to 15 pounds.

Compensation & Benefits

House-Hasson offers competitive pay based on experience, qualifications, and location. Eligible employees may also receive:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and paid holidays
• Company-paid life insurance
• Employee merchandise discounts
• Employee referral bonus opportunities
• Employee Assistance Program

Why Join House-Hasson?

At House-Hasson, our transportation team plays an important role in making sure products get where they need to go and our customers receive the service they expect.

As a Transportation Coordinator, you will work closely with drivers, warehouse operations, and other departments to help keep our delivery operation moving. If you enjoy staying organized, solving problems, communicating with different teams, and working in a fast-paced environment, this is a great opportunity to build your experience in transportation and logistics with an established company.