Job Description

The Transportation Coordinator effectively schedules transports for an assigned day(s) and resolves scheduling conflicts.

• Maintains flexible and efficient transportation schedules for the transportation fleet.
• Coordinates daily schedules to ensure efficient transport of children/families to various appointments from varied locations statewide.
• Maintains open line of communication with transportation and office staff, including case teams.
• Professionally able to handle large volumes of phone calls.
• Covers scheduled ON CALL rotation for weekend/evening and early morning.
• Completes written documentation in a concise, professional, and timely manner.
• Effectively resolves scheduling conflicts.
• Skillfully uses scheduling systems, tracking systems, apps, map/atlas, and weather satellite usage.
• Focuses on reduction of deadhead miles when scheduling trips to ensure best use of resources.
• Verifies information submitted for trips, including medication forms, as needed.
• Performs job tasks according to professional, organization, and legal standards.
• Other duties as assigned including, but not limited to, assisting with vehicle movement, maintenance, and equipment installs/removals.
• Monitors transport to ensure client transport is timely and accurate.
• Provides on-call rotation for 24-hour coverage and for any crisis intervention.
• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
• Is knowledgeable of and follows all safety procedures.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Ensures clients’ rights are protected.

Qualifications

• High School diploma or equivalent
• CPR/First Aid
• NARCAN Training
• Ukeru – ½ Day Training
• Two years related work as dispatcher/scheduler or general office experience.
• Touch-typing with accuracy and speed.
• Must be 21 years of age.
• Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry check.
• FBI Fingerprint check.
• Lifting requirements of 50 lbs.
• Must have a valid driver’s license, acceptable driving record and reliable transportation.