Job Description

This position is responsible for:

• Approaching work with a Continuous Improvement (CI) mindset, and engaging in Producers Dairy Mission Statement to identify, value, prioritize, resource and sustain improvement opportunities.

• Owning and promoting a Safety Culture by ensuring a safe work environment and promoting proper safety behavior.
• Correct and sort invoices from the previous day’s deliveries.
• Track mailbags by checking off the ones that return and taking them to Customer Service.
• Report on missing invoices and mailbags and ensure they are found and turned in.
• Sort and file coversheets and invoices for the next day’s deliveries.
• Responsible for data entry reports such as: a daily Shorts Report, weekly Equipment Percentage Table report, and a monthly Expense Reports for layover drivers.
• Provide customer service over the phone by taking calls or reaching out to buyers to help resolve their issues (i.e. providing delivery ETAs, issues with missing product, etc.)
• Cover the office when managers are absent and assist individuals with their needs over the phone and in person (i.e. truck break-downs, issues with deliveries, etc.)
• Assist supervisors in carrying out daily tasks and communicating information to drivers on their behalf.
• Communicate with other departments such as the accounting office, sales, routers, and the vault to help solve problems and ensure the business runs smoothly.

• Excellent attendance and punctuality is an essential function of this position.

Other duties as assigned.

Compensation range: $24.68 - $27.42