Job Description

Furniture Village – Transport Supervisor

£35,000 OTE £38,500 - Competitive Pension, Family Partnership & much more.

Maidenhead – 40 Hour Contract – Working 5 days a week – Monday – Sunday on a rolling rota.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Support the full compliance of the Home Delivery Fleet in line with vehicle operator licensing legislation and regulations which includes accurate vehicle records (up to 2 years), servicing in line with regulations and drivers' hours, working time and daily checks.
• Ensure that all vehicles are kept to pre-set standards and are always legally compliant.
• Ensure the warehouse/distribution centre is clean, tidy and organised.
• Ensure all transport centre administration is carried out in an efficient, well-organised and effective manner i.e. sign of delivery documentation and making sure payment has been received.
• With the DM ensure all distribution employees deliver the Premier Delivery Service consistently, including pre-delivery inspections, use of protective equipment etc.
• Actively support the store in delivering the Awesome Experience.
• Ensure all customer service interactions and communication by distribution employees are polite and courteous.
• Communicating clearly and confidently with your team.
• Always following health & safety procedures.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £35,000 plus up to 10% bonus.
• Work for an award-winning, family-run business
• Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service).
• Innovate & Grow: clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.
• Competitive Pension.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• A team player with a strong work ethic.
• Reliable, organised and confident in leading a transport team.
• Comfortable using systems and following processes with confidence in problem solving.
• Proud of your work and passionate about doing things right.
• Consistently leads by example, inspiring and motivating their team with energy and enthusiasm to achieve the company vision. Is a people champion who establishes effective relationships and builds sustainable high performing teams. Champions the company values through their actions. Is passionate about customer service.
• Is fully accountable and focused on achieving results. Translates business strategy into clear objectives and challenging goals. Expects the highest levels of performance and emphasises positive motivation, training and improvement to achieve this. Measures performance to ensure individual and team accountability.

A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!