Job Description

Booker • RD Park Stephenson Close Hoddesdon • Working hours 48 hours per week • Apply by 12-Oct-2026

About the role

We operate the UK’s ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute the entire stock that goes into our customer’s stores across the UK, priding ourselves on quality of service.

We are looking for a Transport Shift Manager to lead the day to day running of the shift within the Transport department, with the support of the Transport Assistant Shift Manager.

You will support the Transport Manager where necessary and lead the department in their absence.

You will also be responsible for ensuring that the operation runs smoothly and efficiently and lead the effective management of driver colleagues.

What is in it for you

Benefits: Pension, 29 days Holiday, Healthcare Cash Plan, Personal Accident Scheme.

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• 10% discount at Tesco Café
• 10% Booker discount
• Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
• 25% discount at selected Burger King restaurants
• Contributory Pension.
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme

You will be responsible for

• Lead and develop a team of Assistant Shift Managers and colleagues.
• Lead a busy shift ensure operational compliance and customer satisfaction
• Achieve department KPI’s set by the business.
• Problem solves, overcome obstacles that arise during your shift.
• Always maintain total professionalism, whilst interacting with multiple colleagues and business departments.
• Demonstrate great teamwork, effective communication to all levels.
• Carrying out business policy and procedures to ensure compliance.
• Ensure all legal compliance is adhered too.
• Monitoring and control finances within the department.
• Drive business standards, ensure headcount achieves customer demands and deliver on objectives set by the business.
• Lead role when required as emergency coordinator.
• Analysis systems and data to effectively root cause.
• Monitoring depot temperature control system.

You will need

Essential:

• Must have at least 2 years experience within a Transport management role
• Educated to GCSE level or equivalent
• High degree of confidentiality, accuracy & effective communication
• Ability to lead an effective team
• Ability to challenge influence and give feedback
• Technical capability around systems and process flows
• Intermediate level of all Microsoft packages
• Ability to build effective relationships within & across departments.
• High level of problem solving
• High level of resilience

Desirable:

• CPC trained qualification
• SAP experience
• Tachomaster and Microlise experience

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk