Job Description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Transport Shift Manager to join our Coventry Newstrade team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

InPost is actively seeking a highly dedicated and experienced Transport Shift Manager to take full ownership of our transport operations during your assigned shift. In this critical role, you will be responsible for ensuring the seamless, safe, and highly efficient delivery of our services, directly impacting the quality and reliability that InPost is known for. As a pivotal leader within our expansive logistics network, you will oversee and motivate a diverse team of transport professionals, driving operational excellence while consistently meeting and exceeding performance targets. Your leadership will be central to upholding InPost’s unwavering commitment to innovation, customer satisfaction, and continuous improvement across every aspect of our transport operations. This is a fantastic opportunity to join a forward-thinking company at the forefront of the logistics industry, where your expertise will contribute directly to shaping the future of delivery services.

📍 Location: Inpost Distribution Unit 2, Siskin Parkway West, Coventry, CV3 4PW

📅 Shift Pattern: MONDAY-FRIDAY

🕒 Hours: 14.30pm - 23.30pm

💰 Salary:£42000p/a

What you’ll be doing:

• Take full ownership of ensuring that all drivers promptly report and accurately record vehicle defects, maintaining the highest standards of safety, reliability, and vehicle maintenance across the InPost fleet.
• Monitor and enforce strict compliance with drivers’ hours regulations using the industry leading Microlise transport management system. Leverage Microlise’s advanced tracking and reporting capabilities to ensure driver safety, regulatory compliance, and maximised operational efficiency.
• Collaborate closely with internal and external stakeholders including operations, customer service, and maintenance teams to drive continuous improvement initiatives. Foster a culture of innovation, teamwork, and enhanced productivity across the transport department.
• Oversee and support the comprehensive management of InPost’s end to end transport requirements. Utilise Microlise and other cutting-edge tools to optimise route planning, scheduling, and resource allocation, ensuring timely and cost-effective delivery performance.
• Act as the central point of contact and strong leadership presence for the transport team during your shift. Communicate effectively to coordinate workflows, resolve issues, and drive optimal use of systems and resources.
• Take an active role in monitoring and achieving KPI targets, providing data driven insights and championing change initiatives that improve operational performance and customer satisfaction.
• Deliver critical 24 hour incident support during operational disruptions or system failures. Swiftly investigate issues, provide timely updates to key stakeholders, and implement solutions to protect InPost’s reputation and maintain service excellence.
• Lead proactive health and safety management within your team, prioritising employee wellbeing and ensuring full compliance with all InPost policies, industry regulations, and legal requirements.
• Manage and maintain the transport fleet with meticulous attention to detail, ensuring that all vehicle operations are compliant with legal standards and industry best practices, minimising risk and maximising fleet reliability.
• Continuously monitor and review forthcoming legislation, regulatory changes, and industry standards, ensuring that InPost’s transport operations remain fully compliant and are prepared for evolving requirements.

What we need from you:

• Proven experience in transport management or logistics, ideally within a fast paced, dynamic environment.
• CPC holder (desirable but not essential)
• Strong expertise in drivers’ hours regulations, vehicle defect reporting, and health & safety compliance.
• Proficiency with transport management systems, particularly Microlise, is highly desirable.
• Excellent leadership skills with the ability to motivate, manage, and develop a diverse transport team.
• Exceptional communication skills and a collaborative approach to working with multiple stakeholders.
• Quick thinker and problem solver, able to handle high pressure situations with calm and efficiency.
• A passion for continuous improvement and a commitment to delivering best in class transport operations.
• Must have the legal right to work in the UK.

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.