About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild business.

Reporting to the Transport Planning Lead and based at our office in Mayfield, you will play an important role in coordinating customer deliveries across our national supply chain. Working closely with operations, transport providers and internal stakeholders, you'll help ensure our customers receive their orders on time and in full.

This is an excellent opportunity for someone who enjoys building relationships, delivering great customer outcomes and staying organised in a fast-paced environment. Whether you have experience in customer service, administration or supply chain, you'll be supported by an experienced team with a strong culture.

What you will be doing:

• Plan and coordinate customer deliveries across road, rail and sea freight.

• Develop and maintain strong relationships with transport providers, operational teams and key stakeholders.

• Provide proactive communication and timely updates to support a positive customer experience.

• Monitor delivery performance and resolve issues efficiently to support continuous improvement.

What you will bring:

• A strong customer service mindset with a passion for delivering great outcomes.

• Excellent communication and relationship-building skills.

• High organisation skills with the ability to manage multiple priorities.

• A proactive, adaptable approach and willingness to learn.

• Experience in administration, transport or supply chain is advantageous.

• SAP and Excel experience will be highly regarded.

You will be rewarded with:

• A supportive team with a collaborative and inclusive culture.

• Career development opportunities across a large national business.

• A stable, permanent full-time role with long-term job security.

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)

• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family

• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.

• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.

• Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About us

InfraBuild manufactures steel using recycled scrap through our electric arc furnace network in Victoria and New South Wales.

Our integrated model, from recycling to rolling, supports consistent quality, supply reliability and the development of lower embodied carbon steel solutions for Australia’s construction industry.

How to apply

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant