At IKEA Components Supply Chain we develop smarter, leaner and more cost-effective supply chain for our buyers throughout IKEAs value chain. At IKEA Components Supply Chain we are constantly curious, and development driven. We are responsible for end-to-end planning and execution, and our footprint stretches across all continents globally. We secure excellence in operations through always ensuring high performance and compliance in trade from our suppliers towards our buyers globally. We lead communication across our company and towards all our stakeholders in connection to our planning and execution processes and generate value by securing availability at lower total costs with people and planet at our heart in everything we do.
Secure excellence in logistical operational performance, and its further development, in close cooperation and alignment with all relevant supply chain stakeholders; contributing to reaching customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain cost)
• Logistical (“flow”) performance for parcel; Secure total logistical operational performance from end-to end perspective. Monitor & Follow-up the shipments to secure availability for our buyers.
• Outbound Consignment Management; Responsible to execute all consignments from our warehouses (outbound), plan and execute consignment in order to secure availability which meet our buyers’ needs.
• Extra Ordinary Freights (EOF); Responsible to retrieve optimal solution, price and execute shipment for extra ordinary freights according to global working method.
• Daily operations; Reschedule and/or cancel parcel shipments and outbound consignments in case of logistical operational deviations. Suggest improvement potentials for parameters and set-ups affecting delivery planning and execution.
• Deviation handling; Work in close cooperation with internal and external stakeholders (e.g. carriers, SCO, suppliers) to solve operational deviations. Follow up operational deviations and search for solutions to avoid operational deviation in the future. Competence Profile | R&S Competence_Profile_template | Page 1 © Inter IKEA Systems B.V. 2019 Internal
• Relationship Management; Work in close cooperation with our internal and external IKEA stakeholders (e.g., suppliers, SCO, transport service providers, and retailers) in respect of daily operations. Be active on the phone with our partners and secure clarification in written (written protocol). Building and maintaining strong relationships with our business partners.
• Communication; Secure proactive communication with internal IKEA supply chain stakeholders and external service providers, in particular in case of delayed and/or changed parcel deliveries.
• Customer Service: Secure a strong communication flow with our stakeholders and provide clear and professional guidance in topics and questions related to the daily end-to-end goods flow within the Transport Planners area of responsibility.
• Equipment Utilization; Secure optimal EQU in creation of outbound consignments.
• Process Development Collaboration; Contribute to development of the delivery operations process, systems, working methods and other steering documents. Collaboration with process developers to create better ways of working.
Knowledge
• Good knowledge in logistics, economics, business administration or relevant working experience.
• Capability of building effective and trustful relationships
• Good presentation and communication skills
• Knowledge of relevant tools and working methods in the Supply Chain
• Computer skills and high proficiency in Microsoft Office applications
• Fluent in English
Capabilities Job specific capabilities:
• Monitoring and deciding
• Supporting and cooperating
• Analyzing and Interpretating
Motivation
• The IKEA values reflect personal values
• Enjoys interacting with many different people and networks from within and outside IKEA and utilizes their contribution to the goal that has been set.
• Always strives to reach goals with a high level of energy and motivation • An early adopter in terms of change, who acts as a change-driver
• A desire to constantly improve business performance and become better
Key previous experiences and proven skills Key previous experience and skills needed before the job can be taken up
• Self-reliant and motivated with a proven ability to work as part of a team as well as independently
• Good speaking, reading and writing skills both in English and Mandarin
• Problem-solving experience as well as working within set deadlines
• A curiosity about the connectivity of systems, processes and functions spanning the Transport & Services operation
• Analytical, numerical and process-orientated
• Facted based approach
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
