Job Description

Position: Transport First Line Manager

Location: Wednesbury (WS10)

Grade: RCS. N

Shift patterns: Monday-Friday. Day time hours

Contract Type: Permanent (Full-Time)

Launch something new with DHL. We're seeking a proactive Transport First Line Manager to help build and lead a brand-new operation in Wednesbury. If you're passionate about people, performance, and delivering operational excellence in a fast-paced transport environment, this is your opportunity to make a real impact from day one.

✅WHAT YOU'LL DO

• Lead, coach and develop the Transport team to deliver a safe, engaged and high-performing operation
• Ensure transport activities are completed safely, legally and in line with SLA, KPI and compliance requirements
• Manage day-to-day transport operations, resolving issues quickly and effectively
• Act as the first point of contact for driver and colleague queries, supporting absence, performance, investigations and wellbeing
• Drive colleague engagement through EOS action plans, regular communication and driver forums
• Maintain compliance across all transport systems (Microlise and Tachomaster), processes, Health & Safety and OMS standards
• Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate
• Work closely with the wider management team to deliver operational excellence and a strong "one team" culture

✅WHAT YOU'LL BRING

• Previous Transport management experience at First Line Manager, Team Leader, Supervisor level, is essential
• Previous Transport planning experience would be desirable
• CPC holder would be desirable, but not essential
• Strong understanding of driving rules and regulations
• Excellent communication skills - Verbal and written
• Exposure to Tachomaster and Microlise systems
• Proven interpersonal, leadership, motivation and planning skills
• Able to challenge in the right way and influence decisions

✅WHY JOIN US?

• Free on-site parking
• 33 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 19th October, 2026. Please note: Interviews will be conducted a DHL's site in Fradley Park. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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