Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position

Transport Executive

● Assist Site Service Manager in service delivery in accordance with client KPIs and SLA

● Manage all Transport related requirements for client with user satisfaction levels and maintain JLL standards on deliverables

● Coordinate with Managers & the Business Units on smooth operations

● Manage a programme of weekly inspections for the property to ensure correct transport operations is upheld

● 24/7 emergency call support and site attendance is required. Flexibility and ownership of the overall operations.

● Recommend continuous quality improvement practices across the Pan India, ensuring initiatives in one country are followed up in the other parts of the Pan India to maximize the benefits to Client

● Cross functional coordination

● Innovation towards workplace excellence

● Create amazing User experience at the workplace and by creating user friendly processes.

● Manage the Ticket Management tool for the respective site and reach the KPI goals.

● Have a varied and creative thought process on various services for the users and transport operations.

● Customer needs to be the priority factor and empathy towards the services is highly required.

● Work hand in hand with inter and intra functional teams for smooth transactions.

● Any responsibility/ task given by the Client/ Manager, going forward will be a part of the JD.

Performance objectives

● Risk Management

○ Ensure full compliance with all local and governmental regulations and legislations

○ Assist City Lead/Site Lead in ensuring site risk management programs including audits are implemented and maintained

○ Adhere to escalation and incident reporting procedures

● People Management/ Engagement

○ Ensure high staff morale, trust and work ethics

○ Coordinate with the City lead - on the implementation of FM Procedures and train staff

○ Ensure an environment that supports teamwork, co-operation and performance excellence within team

● Client/Stakeholder Management

○ Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service

○ Build and develop effective client / stakeholder relationships across multiple levels of the organisation

○ Provide a cooperative environment with client and customers, ensuring high levels of engagement

○ Provide a positive environment where things do get done; providing flexibility and understanding how to say no, while still providing a service

○ Proactively understand the customers/ employees needs and act on them before being requested

● Finance Management

○ Preparation of site operational budget for the financial year

○ Forecast of monthly & quarterly expenses

○ Adherence to the budget forecast and spend.

○ Invoice management.

● Procurement & Vendor Management

○ Ensure vendors are well-managed, delivering services on time and within budget

○ Understand the vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices

● Other Key Activities

○ Optimization of the vehicle usage to get cost advantage

○ Conduct internal Customer Surveys for continuous improvement

Key attributes

● Interpersonal communication

● Client Focus & Relationship Management

● Team leadership

● Project Management & Organizational Skills

● Finance Management

Employee specification

Any Graduate with 2+ yrs of min exp in Transport facility management

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.