Job Description
Job Location: CHELTENHAM, Gloucestershire GL52 7DQThe Company
Lowe Corp Europe, inclusive of Lowe Rental and PKL Group (UK) Ltd, is the world’s leading refrigeration, commercial catering equipment and Portable Kitchen supplier to major food exhibitions, sporting events and retailers across the globe; from the Singapore Formula 1 Grand Prix to Glastonbury, we provide high quality rental solutions to help our clients entertain and delight their customers.
With over 40 years’ experience, our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs.
Beijing to Boston, Berlin to Belfast, we are an entrepreneurial organisation and take pride in our ability to provide innovative products and services to our impressive client-base.
The Role
Reporting to the Transport Supervisor, the purpose of the Transport Administrator is to support the day-to-day planning and administration of transport operations, ensuring safe, compliant, and on-time deliveries and collections. The role focuses on route administration, documentation control, Business Central accuracy, and proactive communication with drivers, sites, and third-party providers.
Key Responsibilities
- Support daily scheduling and route optimisation by preparing job lists, consolidating requirements, and highlighting clashes, access constraints, time slots, and special handling needs.
- Monitor delivery and collection progress and proactively escalate risks to service (delays, missing information, resource constraints).
- Maintain regular communication with drivers to resolve on-the-job challenges and support safe, timely completion of tasks.
- Foster good working relationships with third-party providers and inter-departmental colleagues.
- Liaise with warehouse, asset management, and project teams to ensure projects run smoothly and transport requirements are understood and actioned.
- Create, issue, and maintain transport documentation and job packs, including delivery notes, collection notes, site instructions, and any required health and safety paperwork.
- Input POD/POC information (including from third-party hauliers) onto the system, file documents correctly, and chase outstanding POD/POC to agreed timescales.
- Update and maintain Microsoft Business Central administration, ensuring job details, notes, status, and cost capture are accurate and audit-ready.
- Book hotels and practical arrangements for driver overnight trips where required and in line with policy.
- Book and confirm third-party hauliers as authorised, record confirmations, and maintain contact details and basic performance notes.
- Support transport compliance administration, including monitoring infringements, ensuring driver tachograph downloads are completed, and downloading vehicle tachographs weekly as required.
- Monitor vehicle maintenance schedules, inspections, and defect reporting logs, and maintain fleet records; flag upcoming due dates and downtime risks.
- Produce weekly summaries for the Transport Supervisor (POD turnaround, exceptions, cost completeness, third-party usage) and support continuous improvement actions.
- Participate in an on-call rota of one weekend per month to handle urgent issues, and provide cover for annual leave periods as required.
QualificationsEssential Experience & Skills:
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Experience: Proven experience as an Administrator or Co-ordinator within transport, logistics, fleet, operations, or a fast-paced service environment.
- Systems: Strong Microsoft 365 capability (Outlook, Excel, Word). Experience of Microsoft Business Central ERP is strongly preferred.
- Organisation: Strong organisational and multitasking skills with the ability to prioritise work and maintain high accuracy.
- Communication: Excellent communication and interpersonal skills, able to liaise effectively with drivers, customers, third-party providers, and internal teams.
- Pressure: Ability to work effectively under pressure in a fast-paced environment with a calm, solutions-focused approach.
- Compliance: Working knowledge of transport regulations and best practice is desirable but not essential for the right candidate.
- Approach: Conscientious, diligent, and analytical, with a ‘right first time’ mindset for systems and paperwork.
Desirable:
- Experience supporting event logistics or rental operations (catering, refrigeration, modular, or similar asset-based sectors).
- Experience with POD tools, haulier portals, and loading bay booking systems.
- Basic understanding of transport KPI reporting and continuous improvement.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
We are an equal opportunities employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.
