Job Description

Posting Date

05/28/20265657 257th St, Wyoming, Minnesota, 55092-8068, United States of America

Transplant Liaison is dedicated to making a meaningful impact in the lives of patients with end-stage kidney disease. The Transplant Liaison serves as a support throughout each patient's transplant journey, starting from the referral stage up to the completion of the transplant.

With a focus on patient centered care, the TL drives coordinating patient care, collaborates with transplant center stakeholders, and establishment of strong partnerships with healthcare providers, local transplant partners, and community resources. Key objectives include improving waitlist management, transplant rates, and equitable access to resources contributing to the overall improvement of patient care and outcomes. A vital link between communities and the healthcare system, TLs advocate for patients and their care partners, fostering a robust connection with the communities they serve.

Their role extends to serving as intermediaries between health and social services and the transplant community, aiding in facilitating access and refining the transplant process to improve transplant access and outcomes within DaVita.

Essential Responsibilities:

• Partners with patients, advocates, and multidisciplinary teams throughout the transplant process to decrease barriers (medical, financial, etc,) Uses care coordination drive waitlisting and transplant outcomes including but not limited to medical, financial, psychosocial, nutrition, and pharmaceutical to ensure and integrated and holistic approach in navigating the healthcare system to facilitated waitlisting and transplant

• Educate patients and care partners on health promotion, transplant, and living donation to support waitlisting and transplantation

• Serves as a liaison to DaVita clinics, transplant centers, health care system, and healthcare teams in communication of patient needs.

• Assess, plan, advocate, and offers emotional support for the patient and their care partners in coordination with DaVita clinics, local transplant partners, community organizations, and other relevant parties.

• Connects patients and their care partners with DaVita resources, community resources and social services to address social determinants of health, such as housing, food security, transportation, and financial assistance.

• Provides telephone & In-person consultation and follow-up to support patients and their care partners.

• Provides comprehensive support to potential living kidney recipients. By facilitating education about the living donor program, coordinating recipient's medical evaluations, and ensuring clear communication between the recipient, potential donor, and medical teams. Assisting the recipient in understanding the benefits with receiving a kidney from a living donor

• Assists in the collection and analysis of data as requested by DaVita, patients and local transplant partners.

Education:

• Bachelor’s degree in clinical specialties or health science such as Health Care Administration, Nursing, Social Work, public health, or related health-care field, from an accredited college or university or equivalent combination of experience and education Required

• 1-3 years of dialysis or transplant experience Preferred

• Local and familiar with transplant programs: John Hopkins, Henry Ford, University of MD, University MI Required

• Experience engaging in initiatives that promote health equity and social justice within program communities that improve health outcomes and advocate for underrepresented and vulnerable groups within the community. Required

• HealthCare Navigation Experience Preferred

• Patient Advocacy: experience in advocating for patients needs within the healthcare system, including addressing any barriers to care. Preferred

• Proficient in transplant and living kidney donation regulations, demonstrating the ability to ensure compliance. Possesses the ability to track and facilitate patient progress throughout the transplant process, from referral, evaluation, and waitlisting in collaboration with local transplant partners. Preferred

• Proficient in health equity and social justice within the communities of the pilot that performed advocacy work, community outreach, policy development, or research eliminating health equity disparities. Required

• Certified Community Health Worker Training Preferred

• Motivational Interviewing Preferred

• Ethics Training Preferred

• Cultural Competency Training Preferred

• Travel: Potential Daily/weekly travel within market, to DaVita dialysis units and transplant centers. The specifics of travel and time requirements can differ based market, the community served, and the patients’ needs.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $20.50 - $28.00 per hour.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.