Job Description

Reporting to the Senior Director, Sales & Strategic Account Management and as an integral part of Questel’s Language Solutions Sales Team, this client-facing role will be responsible for generating new translation and interpretation business leads, selling to and maintaining client base, and meeting company-wide growth goals through increased revenues

Principal Duties & Responsibilities:

• Work with internal departments to price and quote client estimates in order to win new projects while maintaining standard profit margins
  
• Aggressively pursue new business opportunities via outbound outreach with both prospective and existing clients, by proactively identifying client needs and additional opportunities
  
• Accurately convey client demands and requests to the operations management team
  
• Research new avenues of business and leads in order to increase sales numbers
  
• Collaborate with marketing on ideas for conference attendance and promotional items
  
• Meet minimum first-year quota based on start date and all quotas established thereafter
  
• Regularly report progress of clientele and sales team to management
  
• Consult with team to follow up with customers and identify new qualified leads
  
• Maximize Questel Language Solution's share of client spend
  
• Actively develop client base through research, prospecting, lead generation, and referrals
  
• Understand key competitors and how our service offering can provide a superior experience to our clients
  
• Maintain sales records and contact management accurately, effectively, and in a timely manner
  
• Communicate project estimates, quotes, and proposals within a given timeframe
  
• Respond to inbound new sales inquiries in a timely and service-oriented manner
  
• Consult project managers for job details and project goals
  
• Build sustainable relationships with clients through open and interactive communication
  
• Provide an exceptional client experience through continuous contact and follow through
  
• Deliver onsite client and prospect presentations
  
• Act as back up to sales team members by answering sales inquiries, if needed
  
• Represent the company and its services at selected trade shows
  
• Responsible for setup, takedown, and maintenance of display and booth in exhibit halls
  
• Work on special projects and other duties as assigned by management

Qualifications & Skills:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Education & Experience: Bachelor's degree required or any combination of education, experience and training which provides the following knowledge, skills, and abilities:

• 5+ years of sales experience required
  
• Prior translation sales experience a plus
• Exceptional presentation, interpersonal, problem-solving, and negotiation skills
  
• Solid understanding, knowledge, and skills in sales techniques and practices
  
• Leadership skills with the ability to influence, collaborate, lead teams and partners through the sales cycle
  
• Proficient in SalesForce and MS Office
  
• Able to qualify, identify, and clarify client needs through effective questioning and listening
  
• Able to analyze and synthesize information and evaluate external client needs as they correlate to company services
  
• Able to achieve or exceed sales quotas
  
• Able to maintain, strengthen, and develop client relationships
  
• Fluency in English required, fluency in a foreign language a plus
  
• Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected
  

Supervision Received:

Supervision is provided by the Senior Director, Sales & Strategic Account Management

Supervision Exercised:

None

Physical/Sensory/Mental Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to individuals with disabilities to perform the essential functions.

• Consistently standing and/or sitting
• Travel required - able to travel to client facilities and trade shows, including overnight stays
• Consistently operating a computer and other office productivity machinery
• Remembering names and details
• Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel's clients

Additional Requirements:

Verification of identity and criminal records check

Questel

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.